Cryptoprocessing
Custodial wallet
Fiat wallet
Cryptoprocessing
Custodial wallet
Fiat wallet
Using this application (hereinafter, “Service”) You (hereinafter, “Client”) are accepting the Offer, and, therefore, agreeing to be bound by terms, conditions and warranties of the Contract as well as all applicable laws and regulations, and agree that You are responsible for compliance with any applicable international, domestic or local laws.

BOTH DOCUMENTS HAVE LEGAL EFFECT AND COMPOSE THE ENTIRE OFFER INCLUDING ALL CONTRACTUAL PROVISIONS, SUCH AS PROVISIONS REGARDING SUBJECT-MATTER OF CONTRACT, OBLIGATIONS OF THE PARTIES, WARRANTY, LIMITED LIABILITY, INDEMNIFICATION AND ASSIGNMENT. CLIENT SHOULD CAREFULLY READ THESE PROVISIONS BEFORE STARTING USE OF SERVICE; HOWEVER, SINCE CLIENT USES SERVICE, THEY ARE BINDING FOR CLIENT WHETHER CLIENT ACTUALLY READ THEM OR NOT.
Public Offer for Crypto Processing
Public offers
Agreement
The provisions below are of legal nature and should be read carefully before starting use of Service, however, since using Service, they are binding for Client whether Client actually read them or not.

For Client’s convenience Agreement is divided into the following sections:
Section headings in this Agreement are for convenience only, and shall not govern the meaning or interpretation of any provision of this Agreement.
This is a contract (“Contract”) between Client (“Client”) Alsaqr Payment Services Provider (PSP) is incorporated in the United Arab Emirates, Dubai, Mainland having registered office at Liberty Building, Land Area Al Garhoud, Plot №161-0, Land DM №214-505, Makani №32731 93073, Office № M3-0300, Dubai, United Arab Emirates (“We”, “Us” and “Our”) and individuals, corporate persons, personal companies and their analogues to whom the We render HAWEX Crypto Processing software program and its related services (“Service”), or who have applied to Service. We and Client hereinafter are jointly referred to as the Parties.
The present Contract includes the terms, conditions and warranties on use of Service and consist of:
(I) the present Agreement (“Agreement”);
(II) Terms of Use (“Terms”);
(III) Fees and Charges.
These three sets of provisions compose Contract cumulatively, are equally legally binding and do not substitute each other.
All provisions included into the present Agreement are going to the root and heart of Contract and constitute its conditions.
All provisions embraced by the other documents shell be treated as warranties. Please read the following provisions of Agreement as well as Terms of Use , Fees and Charges and Privacy Policy carefully.

Entire agreement. These three sets of provisions constitute the entire Contract between Client and Us regarding to Service, and supersede, replace and terminate any prior, contemporaneous or further negotiations, representations, agreements and statements We might have between Us regarding to Service, both oral and written, as well as any implied statutory or case-law or custom terms, conditions and warranties. Any other notices or documents do not constitute terms of contract and do not alter the present Contract unless this intention clearly and expressly specified.
Hereby We disclaim and negate all other terms, conditions and warranties of any kind, whether expressed or implied (both statutory, case-law or custom), including, but not limited to terms, conditions or warranties of merchantability, fitness for a particular purpose, or course of performance, or non-infringement of intellectual property or other violation of rights.

Conclusion of Contract. By signing up, and creating Client’s Account as described below, Client accepts Our Offer and agree to be bound by the terms of both: this Agreement and Terms, as well as all applicable laws and regulations, and agree that Client are responsible for compliance with applicable international, domestic or local laws.
Since this moment the offer is accepted and Client are the party of Contract on the terms offered.
If Client do not agree with any of the terms, Client are prohibited from using or accessing Service. These provisions are non-negotiable and Client can accept them solely on the whole. Any partial acceptance of Our Offer or counter-offers is unacceptable and not to be considered.
It is Client’s responsibility to accept or deny this Offer.

Severability. If any provision of Contract is held to be illegal, invalid, or unenforceable by a competent court, then the provision shall be performed and enforced to the maximum extent permitted by law to reflect as closely as possible, the original intention of that provision, and the remaining provisions of Contract shall continue to remain in full force and effect.

Waivers. Failure on Our part to demand performance of any provision in this Contract shall not constitute a waiver of any of Our rights under this Contract.

Relationship. This Contract does not create any agency, partnership, employment or fiduciary relationship between Client and Us.

Assignment. Client may not assign or transfer Client’s rights and obligations under Contract without Our prior written consent. Any attempted or actual assignment by Client, without Our prior written consent, shall be null and void.

Service
Service is a cryptoprocessing application that is a software program that Client may, in accordance with this Agreement, use as a desktop version. It allows Client to offer cryptocurrencies as a mean of payment for selling goods or offering services to its customers on a website.
Service is owned and operated by Alsaqr Payment Services Provider (PSP) is incorporated in the United Arab Emirates, Dubai, Mainland having registered office at Liberty Building, Land Area Al Garhoud, Plot №161-0, Land DM №214-505, Makani №32731 93073, Office № M3-0300, Dubai, United Arab Emirates.
RISK WARNING
Trading and investing in virtual currencies involve substantial risk of loss and is not suitable for all types of investors. Please make sure You are investing mindfully after understanding the nature, complexity and risks inherent in the trading of virtual currency. You should not purchase virtual currency unless You understand the extent of Your exposure to potential loss. Please make sure You are not risking funds You cannot afford to lose. In no event We are liable to any loss or damage of any kind incurred as a result of the use of Service.
Using Service, You have access to the software designed, but You are also responsible for what You do with it.
You are responsible for preserving the device used to access Service and for non-disclosing Your identification information, Account credentials, and Authentication Means to Third Parties. To receive Service in a compliant and safe manner, Client undertake the responsibilities according to this Contract.
If You suppose that Account has been compromised, discover any suspicious activity in Account or have lost the device used to access Service, immediately let Us know via info@alsaqrpsp.com.
Identification and Authentication, Account
In order to access and use Service, Client must create Client’s personal account (“Account”). Service features are activated and available only to users who have successfully completed the sign-on process.
We are legally obliged to identify Client and Their representatives and beneficiaries in accordance with the applicable law in relation to the prevention of money laundering, terrorism financing, fraud or any other financial crime (AML).
During Account registration, Client’s representative (“Representative”) must specify Their valid phone number and valid e-mail address to receive confirmation code via SMS and confirmation link via e-mail to proceed with Account verification.
Client must supply Us with verification information and documents as described in Terms and during the onboarding process. The scope of this information may vary depending on country Client resides or other circumstances.
Client shall be entitled to utilise Service remotely by using the authentication means (hereinafter referred to as Authentication Means) following Our procedure described in Terms and during the onboarding.
Client agrees that any acts confirmed by using Authentication Means are binding and have equal legal effect as a signed written contract.
If Authentication Means become known to a Third Party, Client shall be responsible for all consequences until the moment of notifying Us.
Creating Client’s Account, Client agrees to:
(I) provide accurate, current and complete information;
(II) maintain and promptly update Client’s Account information;
(III) maintain the security and confidentiality of Client’s login credentials and restrict access to Client’s Account and Client’s device;
(IV) promptly notify Us if Client discovers or otherwise suspect any security breaches related to Service;
(V) take responsibility for all activities that occur under Client’s Account and accept all risks of unauthorised access.
We reserve the right to request additional information to verify Client’s identity, during the registration process, throughout Client’s use of Service or when Client submit requests related to Client’s Account. We have a right to suspend Client’s usage of Service in case Client fails to submit the requested information or submitted information is considered to be inaccurate or incomplete.
Based on Our AML Policy, some Service’s functionality (for instance, transaction limits) may depend on information Client provide Us with.
If Client wants to increase limits, They may be asked to specify reasons for limits increasing and provide the source of funds confirmation and actual address confirmation unless these documents were provided earlier.
Eligibility and lawfulness
Service is designed for lawful use only.
Client’s use of Service is only permitted if Client abide the laws of the jurisdiction where Client resides and those of the United Arab Emirates (where We are based).
By accessing or using Service, Client agrees to do so in compliance with the terms of Contract and with applicable laws and regulations. Client further represents and warrant that Client will not use Service if the laws of the United Arab Emirates and the country where Client reside prohibit Client from doing so.
Use of Service is not available for Client, in whole or in part, in certain regions, countries, or jurisdictions, in order to comply with certain rules and regulations (list).
Creating Client’s Account, Client confirms that:
(I) Client has full legal capacity and ability to act in order to perform Contract;
(II) Client has all rights, permissions, licenses and authorisations in order to perform Contract;
(III) Transactions and all their consequences are binding upon Client and do not cause infringements of the laws of the United Arab Emirates or the laws of the place of performance of Contract;
(IV) all information supplied by Client to Us, including information on Their beneficiaries, activities, financial condition, and location, is true and not misleading. All documents and notices supplied by Client to Us are true and valid. Client shall update the information if the submitted information is not accurate anymore. Client shall bear any losses that occur due to submission of invalid data. Client has been informed of criminal responsibility for supplying Us with false information;
(V) Client has not offered, promised or given something or any preference to any Our employee, directly or indirectly, for the latter to act or abstain from any action in infringement of his duties;
(VI) Client is not engaged in money laundering, that is, concealing or disguising the criminal origin of funds or other estate obtained as a result of criminal offence, or in terrorism financing, and Client is only transacting on Service with legally-obtained funds that rightfully and lawfully belong to Client;
(VII) Client, Client’s authorised official or beneficial owner is not a citizen or resident of any jurisdiction or territory sanctioned or considered prohibited for cooperation by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Service, as it specified during the onboarding;
(VIII) Client does not cooperate with any prohibited for cooperation country or territory included in financial sanctions regime, and does not cooperate with any jurisdiction or territory sanctioned or considered prohibited for cooperation by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Service, as it specified during the onboarding;
(IX) Client is not sanctioned by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Service;
(X) Client may not use Service if Client are located in, or a citizen or resident of any state, country, territory or other jurisdiction where Client’s use of Service would be illegal or otherwise violate any applicable law;
(XI) Client also may not use Service if Client are located in, or a citizen or resident of, any other jurisdiction where We have determined, at Our discretion, to prohibit the use of Service. We may implement controls to restrict access to Service from any jurisdiction prohibited pursuant to Contract. Client agrees to comply with Contract even if Our methods to prevent the use of Service are not effective or can be bypassed.
Client further represents that Client will not use Service to conduct any transaction with or on behalf of any person or entity listed in clauses from (vii) to (X) above or otherwise in violation of applicable law. We may cease to provide Service to Client for any reason, and with no notice, if it determines that Client have violated any of the above representations. Client understands and consent that We may be legally required to detain, to deny Client’s access to, and to report to one or more governmental authorities if Client’s property or property interests are in Our possession or control in the event of certain sanctions imposing these obligations.
Client agrees to notify Us immediately in writing if Client’s status under any of the above provisions changes.
We reserve the right to take a decision regarding the possible termination of Contract with Client, if Client, Client’s authorised official or beneficial owner is a citizen or resident of any third countries of high risk, as it specified during the onboarding. If Client, Client’s authorised official or beneficial owner is citizen or resident of country or territory with military actions (e.g. war, civil war, rebellion or military conflict) or political instability, or Client’s business activity is located or related to country or territory with military actions or political instability, We also need to monitor such a relationship with Client for money laundering risks which may result in the termination of Contract with Client.
Representative, concluding the transaction on behalf of Client, certifies that it is duly authorised and entitled to conclude the transaction, sign documents and carry out other actions required to perform the transaction or related to one.
We are entitled to verify any representation or other information supplied by Client at any time. During such verification We are entitled to suspend any Client’s transaction.
Using Service, Client must refrain from:
(I) Breaching the terms of Contract or any other applicable rules and instructions that We may convey with respect to Service;
(II) Interfering with, burdening or disrupting the functionality of Service;
(III) Breaching the security of Service or publicly identifying any security vulnerabilities in it;
(IV) Circumventing or manipulating the operation or functionality of Service, or attempting to enable features or functionalities that are otherwise disabled, inaccessible or undocumented in Service;
(V) Sending automated or machine-generated queries;
(VI) Impersonating any person or entity, or making any false statement pertaining to Client’s identity or affiliation with any person or entity;
(VII) Collecting, harvesting, obtaining or processing personal information regarding to Service’s users, without their prior explicit consent;
(VIII) Abusing, harassing, threatening or intimidating other users of Service;
(IX) Linking to Service from web pages or applications that contain pornographic content or content that encourages racism or wrongful discrimination or other prohibited or harmful content;
(X) Engaging in any activity that constitutes a criminal offense or gives rise to civil liability;
(XI) Transferring Client’s Account to another person;
(XI) Violating any applicable law;
Client is solely responsible for the content Client makes available through Service and for the consequences associated with doing so.
Prohibited use
Taxes and other local regulations
It is Client’s responsibility to comply with local laws in respect to the legal usage of Service and the regulatory qualification of virtual currencies in Client’s jurisdiction, including compliance with local tax regulations.
Client is responsible for determining what taxes apply, for tax payment and for interacting with the appropriate tax authority.
We are not responsible for determining Client’s tax obligations.
Digital Assets, Cryptocurrencies, and Tokens
Not every digital asset can be accessed through Service as only a subset of cryptocurrencies and tokens are available within the Service. The selection of cryptocurrencies and tokens accessible through Service is subject to change at any time and We do not guarantee that any particular digital asset will continue to be available. Similarly, Third-Party Service information or other features of Service may be changed at any time at Our discretion according to usage, Service vision, or changes in the global blockchain industry.
We cannot and do not guarantee the value of cryptocurrency. Client acknowledges and agree that the value of cryptocurrency is highly volatile and that buying, selling, and holding cryptocurrency involves a high risk.
We are not a party to Client’s transactions, and are not responsible for them, so Client must carefully verify Client’s operations.
Termination and Restriction of the Transaction
We are entitled at Our own to refuse, suspend or terminate any transaction, change the term of executing the transaction, set restrictions on any transaction, inter alia, freeze or attach the funds and assets, limit the availability of Service to Client without notice and without liability for any losses or additional expenses in the following cases:
(I) Client’s certification appears to be false;
(II) suspected unauthorised activity on Client’s Account;
(III) suspected Client’s involvement in money laundering or terrorism financing;
(IV) suspected fraud or other unlawful, dishonest or unethical action, or if We suppose that further cooperation with Client is to the detriment Our honour, credit or reputation;
(V) suspected Client’s death if Client is an individual or liquidation of Client who is a legal entity;
(VI) Client’s failure to supply the requested information, or providing Us with false information or fake document;
(VII) in order to comply with applicable law or requirements of the financial institutions or organisations involved in execution of the transaction, or Our internal policies;
(VIII) the transaction is suspected to result in direct or indirect violation of sanctions set by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Service, as specified during the onboarding;
(IX) We consider these measures necessary in order to secure Our rights to the Financial Pledge;
(X) We consider or suspect some default on Client’s obligations to have occurred or to possibly occur.
Charges, Commissions and other Payments
We are entitled to charge some commissions and other Charges (“Charges”) for processing Client’s transactions.
The amount and requirements of these Charges are specified in the Terms and the Fees and Charges (“Fees and Charges”).
We are entitled to unilaterally amend the Fees and Charges. We inform Clients of amendments to the Fees and Charges by means of publication at the website hawex.com. Additionally, We may inform each Client individually.
Whether Client disagrees to the amendments, They are entitled to terminate Contract, without sanctions applied.
Whether Client fails to submit objections before the day on which amendments to the Fees and Charges come into force, Client shall be deemed to agree to those amendments.
The general currency exchange rates and reference interest rates (the rates We use to calculate the interest applicable to the transaction, which Client can check on publicly available sources) set by Us are not included in the Fees and Charges and shall be stated at the moment of rendering the respective service. Client consents that the general currency exchange rates and reference interest rates set by Us may be changed at any time without prior notification, considering currency exchange rate and reference interest rate fluctuations in financial markets.
Client agrees that the general currency exchange rate published at the website hawex.com may differ from the currency exchange rate applicable to a particular transaction, and We are entitled to inform Client about actual rate after execution of the transaction by means of account statement / report.
We are entitled to cease rendering Service without any notice if Client has not paid appropriate fee or charge. In such a case We are not responsible for Client’s losses or other additional expenses. We are entitled to continue rendering Service at Our own discretion and acquiring the corresponding rights to claim appropriate sums.
If taxes, duties or similar payments are imposed on Charges, We are entitled to withhold such payments from Client, with the Charge amount being increased accordingly.
If Client defaults on Their obligations under Contract, or if Client’s insolvency proceedings, legal protection proceedings or Client’s liquidation process has been initiated, We are entitled to use Client’s funds available at Service for decreasing the amount of Client’s liabilities or discharging those completely.
Confidentiality of Transmissions Over the Internet
The transmission of data or information (including communications by e-mail) over the Internet or other publicly accessible networks is not completely secure, and is subject to possible loss, interception, or alteration while in transit. Accordingly, while We take commercially reasonable efforts to safeguard the privacy of the information Client provide to Us and treat such information in accordance with Our Privacy Policy.
Third-Party Service Provider Risks & Disclaimer
Service may be used to interact with Third-Party Services.
Third-Party Services that Client interact with through Service may require an account to use and Client may be required to become a party to an agreement with that Third Party for which Client are solely responsible. We are not a party to the purchase, sale or trade of any digital assets that are affected through Third-Party service providers, or any transactions involving fiat currency, and do not act as a seller or supplier. Any agreement that Client enter with any Third Party to purchase, sell or trade digital assets, or to send fiat currency, is between Client and that Third Party, and Client are solely responsible for ensuring that Client agree to applicable terms, and that the Third Party complies with all applicable laws that may apply to Client. Such agreements are not enforceable against Us, and do not bind Us or limit Our rights under this Contract or applicable law.
We are not responsible for the legal terms (e.g., “terms of use agreement”), privacy policies, or the practices and/or transactions of and involving the payment processor or the transaction service providers, or the compliance of these providers with legal requirements (in Client’s jurisdiction or elsewhere).
External links, brand names, and logos in Service are not endorsements. Even where Service may include language about “recommendations” these should be understood as being based on aggregate user behaviour and not a specific recommendation for Client.
We have not reviewed these sites or links and are not responsible for the contents of any such linked site. Use of any such linked web site is at the user’s own risk.
We strongly advise Client to read the terms and conditions and privacy policies of any Third-Party websites or services that Client visits.
We reserve the right to terminate or suspend access to these Third-Party Services immediately, without prior notice or liability, for any reason whatsoever.
We may use some Third-Party, including open source, solutions, provide Third-Party libraries to Client as part of Service’s solution but shall not be considered to be the owner or licensor of the Third-Party libraries. Please refer to the services and respect the relevant Third-Party licenses.
Application marketplace
Client’s use of Service may be subject to additional Third-Party terms and conditions that govern that application marketplace from which Client downloaded the App, such as iTunes, Google Play or Amazon App-store for Android. Such Third Parties are not responsible for providing maintenance and support services with respect to Service.
In case of a conflict between this Contract or Our Terms of Use and the particular marketplace’s terms and conditions, the last will prevail.
Client must comply with applicable Third-Party terms of agreement when using Service.
Complimentary Technical Support
Customer support is offered to Client (or any other user) without charge of any kind but is provided solely at Our discretion, and may be discontinued or modified at any time.

If Client chooses to make use of Our free customer support services, then Client must treat Our customer support staff with respect. Client must also take care not to provide Client’s Account credentials (which Our support staff will never ask for) in order to stay safe.
Digital assets can be complicated and it is difficult to provide complimentary support to a global user base in the digital asset space. Although Our customer support staff strive to do their best, Client are the one who is responsible for any losses that may result from inappropriately followed advice or even appropriately followed advice that has negative consequences for Client. If Client are concerned about possible losses or errors, Client should retain Client’s own independent professional advisors or technical experts to assist Client with Client’s unique circumstances.
Client expressly acknowledges that We are not responsible for any errors, misunderstandings, incorrect/incomplete explanations or instructions, and that Our customer support is not a substitute for paid technical experts. To the extent permitted by applicable law, this support is offered to Client without warranty of any kind and shall be at Client’s risk.
No Warranty
Representations. Service is provided on an “as is” and “as available” basis without any warranty or representation expressed or implied.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any warranties or representations, expressed or implied, including that use of Service will always be safe, secure, or error-free, or that it will function without disruptions, delays, bugs, or imperfections, as well as any statements regarding capacity, suitability for use or performance of Service, or the content presented on, or through Service, whether or not made by Us.
Specifically, Client should be careful not to assume that a price of a digital asset in Service, or of a fiat currency, is the only possible price or even a “correct” price as the actual pricing may differ in Client’s local market or may be out-of-date for Client’s use case.
It is Client’s own responsibility to check any information or materials provided via Service, it does not usually require any special knowledge or skills.
Security and lawfulness of Service and its content. We are unable to exercise control over the security and lawfulness of information passing over the network.
Service is only offered to Client if Client resides in jurisdiction where it may be lawfully offered and Client agree to be solely and fully responsible for determining whether the use of Service is compatible with laws of the jurisdiction where Client reside. The legality and compatibility with the applicable law of Client’s use of Service as well as particular way and extend of its use is at Client’s own risk.
Accuracy of Service’s content. We are constantly updating Services and services which may be offered under HAWEX trademark. Services or services represented on Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information.
Service integrates many Third-Party data sources in an effort to provide relevant data to users but this data is typically beyond Our control. We do not have any liability to Client for incorrect data and Client should verify any data Client receive through Service before acting on it.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
We do not make or give and neither Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of representations concerning the accuracy, likely results, or reliability of the use of any materials or otherwise relating to such materials or on any sites linked to this Service.
To the fullest extent permitted by applicable law, We and Our officers, directors, shareholders, employees, contractors and affiliates disclaim all warranties and representations, whether expressed or implied (both by statute and case-law ), including implied warranties of merchantability, fitness for purposes or for particular purpose, title, quality, compatibility, performance, security, accuracy and non-infringement as well as enhanced goodwill or expected benefits, including, but not limited to:
(I) Service will function uninterrupted, secure or available at any particular time or location;
(II) any errors or defects will be corrected;
(III) Service will be compatible with Client’s computer, device or software;
(IV) the use of Service, including, without limitation, the browsing and downloading of any information, will be free of any viruses or other destructive, intrusive, or disruptive, or harmful components;
(V) the transmission of the information to and from Service will be secure;
(VI) the use of Service will not infringe the rights (including, without limitation, intellectual property rights) of any person;
(VII) the use of Service will not cause any damage to Client’s computer systems, software or electronic files;
(VIII) the content presented on Service will be accurate, beneficial or reliable;
(IX) Service will meet Client’s requirements or expectations in any way, or the result of using Service will be satisfactory and will fit Client’s expectations or requirements.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of statement, representations or advice, expressed or implied, including investment, financial, trading, or any other sort of advice, and Client should not treat any of Service’s content as such, and should not rely upon this content in Client’s financial, trading, investment, business or other decisions.
Neither We recommend nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to recommend that any cryptocurrency or fiat currency, any kind of securities, options, should be bought, sold, or held by Client, and nothing on Service’s content should be taken as advice to buy, sell or hold a cryptocurrency or any other financial instrument.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of statement of fact or law Client can rely on. Any information We provide Client with is subject to Client’s own further check, inquiry and proper due diligence.
As with any financial or investment decisions, Client should conduct Client’s own research and due diligence, to properly evaluate the benefits and risks of any investment or financial transaction. Client should also seek the advice and guidance of qualified accountants, financial advisors, tax advisors, legal counsels and investment advisors, in connection with any investment or financial transaction.
The information We provide Client with is given without any responsibility from Our side and We do not assume any responsibility for any information, statement, representation or advice. We are not responsible for any decisions Client make based on the information provided on Service.
No special relationship and any kind of advice, no representations
No offering to buy a cryptocurrency or any financial instrument
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to propose that Client buy any cryptocurrency or fiat currency, any kind of securities, options or other financial instrument, and nothing on Service’s content should be taken as an offer to buy, sell or hold a cryptocurrency or any other financial instrument.
Limitation of liability
In no event shall Alsaqr Payment Services Provider, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any damages, including, without limitation, loss of profits, data, business, failure to use Service, customer’s misunderstanding of Service or any other loss, arising out of or connected to Service (including negligence), including, but not limited to:
(I) Client’s access to or use of or inability to access or use Service;
(II) any Third-Party conduct or content on Service;
(III) any content obtained from Service;
(IV) transmission or reception of harmful, infringing or unlawful information of whatever nature;
(V) any viruses or other harmful components contained on Service or spreading through it;
(VI) any statement or representations of fact or of law (both innocent and regardless, true or false);
(VII) lawfulness of Client’s use Service;
(VIII) modification, suspension or discontinuance of Service or any its part;
(IX) any transactions made by Client or any Third Party, their legality, consequences, loss, damage and value of currencies;
(X) unauthorised access, use or alteration of Client’s transmissions or content, whether based on statute, case-law, contractual terms, conditions or warranties (both expressed and implied), tort (including negligence) or any other legal theory, whether or not We have been informed of the possibility of such damage.
We disclaim and negate any responsibility for any representation or misrepresentation (including negligent), based on statute or case-law.
This Contract excludes any liability of Alsaqr Payment Services Provider, its directors, employees, partners, agents, suppliers, or affiliates to the fullest extent permitted by applicable law, including any obligation to take reasonable care or exercise reasonable skill in the performance of a contract where the obligation arises from statute or case-law, or from an expressed or implied term of Contract.
Under no circumstances We shall be responsible for any act or omission, including negligence, unless such act or omissions and their consequences could have been foreseen and avoided by the exercise of reasonable due diligence on Our part.
In the event, which would be held not to be covered by any of the exclusion clauses, including negligence or breach of Contract, including breach of conditions and so-called “fundamental breach”, Our liability is limited to the sum not exceeding AED100 for appropriately proven damage which is claimed within twelve-month period since the event.
Force Majeure
We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond Our reasonable control, including but not limited to any acts of God, state, government or international authorities or bodies as well as Third Parties, labour disputes or other industrial disturbances, electrical, telecommunications, hardware, software or other utility or equipment failures, software or smart contract bugs or weaknesses, earthquakes, storms, or other nature-related events, blockages, embargoes, riots, strikes, acts or orders of government authority, acts of terrorism or war as well as other military activity, technological change, changes in interest rates or virtual currencies or other monetary conditions, and, for the avoidance of doubt, changes to any blockchain-related protocol.
Indemnification
To the maximum extent permitted by law, Client agree to release, indemnify, defend and hold harmless Alsaqr Payment Services Provider and its respective agents, employees, directors, successors, its independent contractors, service providers and consultants, and anyone acting on Our behalf, and assign from any loss, liability, claim, demand, damage costs and expenses (including, but not limited to, reasonable attorneys’ fees) asserted by any entity, resulting from any claim, allegation or demand, in any way connected with Client’s use (or misuse) of Service, transactions made (or not made) through Service, any and all claims based on publicity rights, defamation, invasion of privacy, copyright infringement, trademark infringement, or any other cause of action, arising out of or related to:
(I) Client’s use of Service;
(II) any User Content or Feedback Client provide;
(III) Client’s violation of this Contract;
(IV) Client’s violation of any rights of another; or
(V) Client’s conduct in connection with Service.
If Client are obligated to indemnify us, We will have the right, in Our sole and unfettered discretion, to control any action or proceeding and determine whether We wish to settle it, and if so, on what terms.
Security of Our Claims against Client
All Client’s funds (money, etc.) and/or Client’s rights of claim on repayment of such funds against Us, that are or will be held in Client’s Accounts, shall serve as financial collateral guarantie for the fulfilment of Client’s or closely related to the Client Client’s (“Closely Related Client”) obligations according to Contract, and shall be pledged as the Financial Pledge. Financial Pledge shall secure all Client’s or Closely Related Client’s obligations according to Contract, including future obligations. We are not liable for losses caused in connection to Financial Pledge unless inflicted with wrongful intent on Our side.
We are entitled to satisfy all claims against Client by enforcing the Financial Pledge even before the date of performance of obligations and without any prior notice in the following cases:
(I) Client or Closely Related Client, or the person acting as a surety in respect to Client’s obligations, defaults on Their obligations according to Contract;
(II) Client, Closely Related Client or the person acting as a surety in respect to Client’s obligations has applied for a legal proceeding;
(III) insolvency proceedings of Client or the person acting as a surety for the performance of obligations of Client have been initiated in accordance with the procedure specified in law, a statutory instrument or an administrative act;
(IV) reorganisation or liquidation process of Client or the person acting as a surety for the performance of obligations of Client have been initiated;
(VI) restrictions are set on Client’s – or acting as a surety in respect of Client’s obligations person’s – rights and activities, rendering financial, management and/or insurance services, including complete or partial suspension of the rendering of financial services, appointment of the authorised person of supervisory authority, or license cancellation.
Intellectual Property Rights
Service is licensed to Client on a limited, revocable, personal, non-exclusive, non-transferrable, non-assignable, royalty-free, worldwide basis.
Client access and use Service solely for approved purposes as determined by this Contract. Any other use of Service is expressly prohibited.
The materials contained in Service are protected by applicable copyright and trademark law.
Client may not copy, reverse engineer, modify, frame, scrape, rent, lease, loan, sell, distribute or create derivative works of Service’s content, in whole or in part, in any way or by any means, whether manual or automated.
Client may not use any name, mark, logo or domain name that is confusingly similar to Our marks, logos and Internet domain names. Client must refrain from any action or omission that may dilute or damage Our goodwill.
Termination of Contract
We may, without liability to Client or any Third Party, refuse to let Client open an Account, suspend Client’s Account, or terminate Client’s Account or Client’s use of Service. Such actions may be taken as a result of Account inactivity, failure to provide or update identifying information, if We believe Client’s Account has been compromised, or in order to comply with laws or regulations, or Client’s violation of the terms of Contract.
We are entitled to close Client’s Account unilaterally without prior notice if Client does not utilise Account for transactions for more than six (6) months.
Client may terminate Contract with Us at any time on the basis provided by law by closing Client’s Account and discontinuing use of Service or request to terminate Client’s Account by contacting Us via info@alsaqrpsp.com.
Upon termination, suspension or cancellation on the basis of the previous clauses, Client will be denied access to Service and Client’s Account temporary or permanently.
Termination of Contract shall not entail termination of non-discharged obligations established before termination. All non-discharged obligations of the Parties established before terminating of Contract shall be discharged in accordance with the terms of Contract. Client remains liable for all transactions made while the Account was active as well as other non-discharged obligations established before termination.
If Client’s Account is closed on Our initiative or Client fails to supply Us with instructions on transfer / outpayment of the account balance, the account balance shall be kept, no interest shall be accrued on it, and the account balance shall be paid out upon Client’s request pursuant to the respective application. We are entitled to withhold charge for keeping the account balance after Account closure in accordance with Fees and Charges. Before paying the balance out, We are entitled to perform Client’s identification.
Availability, Errors and Inaccuracies, Updates and modification
Service could include technical, typographical, or photographic errors.
It is up to Client to check all information which We provide.
Service may evolve over time. This means We may make changes, replace, or discontinue (temporarily or permanently) Service at any time for any reason with or without notice. In this case, Client may be prevented from accessing or using Service. If, in Our sole discretion, We decide to permanently discontinue Service, We will provide Client with notice via Our website.
Due to the wide variety of operating systems, configurations, and unique circumstances of users it is not possible to guarantee that an update to Service will not cause unintended consequences for Client and We specifically disclaim any responsibility or liability for this risk.
Changes to this Contract
Please be aware that We may revise Contract from time to time. Therefore, We reserve the right, at Our sole discretion, to update, change or replace any part of this Contract by posting updates and changes. Client might be notified about the updates of Contract, but it is Client’s responsibility to check periodically for changes.
We shall not be responsible for Client’s losses or other expenses, should Client fail to familiarise itself with amendments to Contract.
We advise Client to revisit Agreement and the Terms pages as well as Fees and Charges page on Our website hawex.com from time to time to make sure Client are familiar with the current version of Contract. The effective date which is at the top of the document informs Client about the latest versions. Client’s continuing use of Service following the posting of any changes to Contract constitutes acceptance of those changes.
Whether Client disagree to the amendments, it shall be entitled to terminate its business relations with Us that are affected by the proposed amendments immediately, before the day on which amendments become effective, without sanctions applied. Should the relations be terminated, Client shall submit all required documents to Us and take all required steps to discharge the obligations arising out of the legal relations between the Parties.
Amendments to Contract shall not apply to the transactions that have been executed and completed before the date on which amendments to Contract enter into effect.
Change of Control
In the event that We are acquired by or merged with a Third-Party entity, We reserve the right, in any of these circumstances, to transfer or assign the information We have collected from Client as part of such merger, acquisition, sale, or other change of control.
Governing Law, Jurisdiction, Disputes Resolution
Regardless Client’s place of residence or where Client accesses or use Service, this Contract is governed by the laws of the United Arab Emirates.
In accordance with art. 5(2) of the Law No. (16) of 2011 of Emirate Dubai, the Parties expressly agreed, that the Court of First Instance of the Dubai International Financial Centre has exclusive and sole jurisdiction over any dispute, claim or controversy relating to Product or with respect to any matter relating to this Contract. You hereby expressly consent to personal jurisdiction in the United Arab Emirates and expressly waive any right to object to such personal jurisdiction or bring any proceeding before any other court of any other jurisdiction.
Any dispute, claim or controversy (“Claim”) relating to Service or with respect to any matter relating to this Contract shall be resolved by the Parties through negotiations.
Notwithstanding the foregoing, We may lodge Claim against Client pursuant to the indemnity clause above in any court adjudicating Claim against us.
Our failure to enforce any right or provision of Contract will not be considered a waiver of those rights. If any provision of Contract is held to be invalid or unenforceable by a court, the remaining provisions of Contract remain in effect.
Governing Language and Translation. Interpretation
Client agrees that the present Agreement, Terms, Fees and Charges, Our Privacy Policy and other notices have been drawn up in English. Although translations to other languages of any of the foregoing documents may be available, such translations may not be up to date or complete. Accordingly, Client agrees that in the event of any conflict, inconsistency, contradiction, ambiguity or doubt between the English language version of the foregoing documents and any other translations thereto, the English language version of such documents shall govern.
The present Agreement, Terms, Fees and Charges, Our Privacy Policy and other notices as well as their separate provisions should be interpreted according to the ordinary natural meaning of wording, overall nature and purposes of the documents and business common sense as an ordinary reasonable and decent person would understand them.
Privacy
We respect Client’s privacy as further explained in Our Privacy Policy.
Contacting us: info@alsaqrpsp.com.
Using this application (hereinafter, “Service”) You (hereinafter, “Client”) are accepting the Offer, and, therefore, agreeing to be bound by terms, conditions and warranties of the Contract as well as all applicable laws and regulations, and agree that You are responsible for compliance with any applicable international, domestic or local laws.

BOTH DOCUMENTS HAVE LEGAL EFFECT AND COMPOSE THE ENTIRE OFFER INCLUDING ALL CONTRACTUAL PROVISIONS, SUCH AS PROVISIONS REGARDING SUBJECT-MATTER OF CONTRACT, OBLIGATIONS OF THE PARTIES, WARRANTY, LIMITED LIABILITY, INDEMNIFICATION AND ASSIGNMENT. CLIENT SHOULD CAREFULLY READ THESE PROVISIONS BEFORE STARTING USE OF SERVICE; HOWEVER, SINCE CLIENT USES SERVICE, THEY ARE BINDING FOR CLIENT WHETHER CLIENT ACTUALLY READ THEM OR NOT.
Public Offer for Crypto Processing
Public offers
Agreement
The provisions below are of legal nature and should be read carefully before starting use of Service, however, since using Service, they are binding for Client whether Client actually read them or not.

For Client’s convenience Agreement is divided into the following sections:
Section headings in this Agreement are for convenience only, and shall not govern the meaning or interpretation of any provision of this Agreement.
This is a contract (“Contract”) between Client (“Client”) Alsaqr Payment Services Provider (PSP) is incorporated in the United Arab Emirates, Dubai, Mainland having registered office at Liberty Building, Land Area Al Garhoud, Plot №161-0, Land DM №214-505, Makani №32731 93073, Office № M3-0300, Dubai, United Arab Emirates (“We”, “Us” and “Our”) and individuals, corporate persons, personal companies and their analogues to whom the We render HAWEX Crypto Processing software program and its related services (“Service”), or who have applied to Service. We and Client hereinafter are jointly referred to as the Parties.
The present Contract includes the terms, conditions and warranties on use of Service and consist of:
(I) the present Agreement (“Agreement”);
(II) Terms of Use (“Terms”);
(III) Fees and Charges.
These three sets of provisions compose Contract cumulatively, are equally legally binding and do not substitute each other.
All provisions included into the present Agreement are going to the root and heart of Contract and constitute its conditions.
All provisions embraced by the other documents shell be treated as warranties. Please read the following provisions of Agreement as well as Terms of Use , Fees and Charges and Privacy Policy carefully.

Entire agreement. These three sets of provisions constitute the entire Contract between Client and Us regarding to Service, and supersede, replace and terminate any prior, contemporaneous or further negotiations, representations, agreements and statements We might have between Us regarding to Service, both oral and written, as well as any implied statutory or case-law or custom terms, conditions and warranties. Any other notices or documents do not constitute terms of contract and do not alter the present Contract unless this intention clearly and expressly specified.
Hereby We disclaim and negate all other terms, conditions and warranties of any kind, whether expressed or implied (both statutory, case-law or custom), including, but not limited to terms, conditions or warranties of merchantability, fitness for a particular purpose, or course of performance, or non-infringement of intellectual property or other violation of rights.

Conclusion of Contract. By signing up, and creating Client’s Account as described below, Client accepts Our Offer and agree to be bound by the terms of both: this Agreement and Terms, as well as all applicable laws and regulations, and agree that Client are responsible for compliance with applicable international, domestic or local laws.
Since this moment the offer is accepted and Client are the party of Contract on the terms offered.
If Client do not agree with any of the terms, Client are prohibited from using or accessing Service. These provisions are non-negotiable and Client can accept them solely on the whole. Any partial acceptance of Our Offer or counter-offers is unacceptable and not to be considered.
It is Client’s responsibility to accept or deny this Offer.

Severability. If any provision of Contract is held to be illegal, invalid, or unenforceable by a competent court, then the provision shall be performed and enforced to the maximum extent permitted by law to reflect as closely as possible, the original intention of that provision, and the remaining provisions of Contract shall continue to remain in full force and effect.

Waivers. Failure on Our part to demand performance of any provision in this Contract shall not constitute a waiver of any of Our rights under this Contract.

Relationship. This Contract does not create any agency, partnership, employment or fiduciary relationship between Client and Us.

Assignment. Client may not assign or transfer Client’s rights and obligations under Contract without Our prior written consent. Any attempted or actual assignment by Client, without Our prior written consent, shall be null and void.

Service
Service is a cryptoprocessing application that is a software program that Client may, in accordance with this Agreement, use as a desktop version. It allows Client to offer cryptocurrencies as a mean of payment for selling goods or offering services to its customers on a website.
Service is owned and operated by Alsaqr Payment Services Provider (PSP) is incorporated in the United Arab Emirates, Dubai, Mainland having registered office at Liberty Building, Land Area Al Garhoud, Plot №161-0, Land DM №214-505, Makani №32731 93073, Office № M3-0300, Dubai, United Arab Emirates.
RISK WARNING
Trading and investing in virtual currencies involve substantial risk of loss and is not suitable for all types of investors. Please make sure You are investing mindfully after understanding the nature, complexity and risks inherent in the trading of virtual currency. You should not purchase virtual currency unless You understand the extent of Your exposure to potential loss. Please make sure You are not risking funds You cannot afford to lose. In no event We are liable to any loss or damage of any kind incurred as a result of the use of Service.
Using Service, You have access to the software designed, but You are also responsible for what You do with it.
You are responsible for preserving the device used to access Service and for non-disclosing Your identification information, Account credentials, and Authentication Means to Third Parties. To receive Service in a compliant and safe manner, Client undertake the responsibilities according to this Contract.
If You suppose that Account has been compromised, discover any suspicious activity in Account or have lost the device used to access Service, immediately let Us know via info@alsaqrpsp.com.
Identification and Authentication, Account
In order to access and use Service, Client must create Client’s personal account (“Account”). Service features are activated and available only to users who have successfully completed the sign-on process.
We are legally obliged to identify Client and Their representatives and beneficiaries in accordance with the applicable law in relation to the prevention of money laundering, terrorism financing, fraud or any other financial crime (AML).
During Account registration, Client’s representative (“Representative”) must specify Their valid phone number and valid e-mail address to receive confirmation code via SMS and confirmation link via e-mail to proceed with Account verification.
Client must supply Us with verification information and documents as described in Terms and during the onboarding process. The scope of this information may vary depending on country Client resides or other circumstances.
Client shall be entitled to utilise Service remotely by using the authentication means (hereinafter referred to as Authentication Means) following Our procedure described in Terms and during the onboarding.
Client agrees that any acts confirmed by using Authentication Means are binding and have equal legal effect as a signed written contract.
If Authentication Means become known to a Third Party, Client shall be responsible for all consequences until the moment of notifying Us.
Creating Client’s Account, Client agrees to:
(I) provide accurate, current and complete information;
(II) maintain and promptly update Client’s Account information;
(III) maintain the security and confidentiality of Client’s login credentials and restrict access to Client’s Account and Client’s device;
(IV) promptly notify Us if Client discovers or otherwise suspect any security breaches related to Service;
(V) take responsibility for all activities that occur under Client’s Account and accept all risks of unauthorised access.
We reserve the right to request additional information to verify Client’s identity, during the registration process, throughout Client’s use of Service or when Client submit requests related to Client’s Account. We have a right to suspend Client’s usage of Service in case Client fails to submit the requested information or submitted information is considered to be inaccurate or incomplete.
Based on Our AML Policy, some Service’s functionality (for instance, transaction limits) may depend on information Client provide Us with.
If Client wants to increase limits, They may be asked to specify reasons for limits increasing and provide the source of funds confirmation and actual address confirmation unless these documents were provided earlier.
Service is designed for lawful use only.
Client’s use of Service is only permitted if Client abide the laws of the jurisdiction where Client resides and those of the United Arab Emirates (where We are based).
By accessing or using Service, Client agrees to do so in compliance with the terms of Contract and with applicable laws and regulations. Client further represents and warrant that Client will not use Service if the laws of the United Arab Emirates and the country where Client reside prohibit Client from doing so.
Use of Service is not available for Client, in whole or in part, in certain regions, countries, or jurisdictions, in order to comply with certain rules and regulations (list).
Creating Client’s Account, Client confirms that:
(I) Client has full legal capacity and ability to act in order to perform Contract;
(II) Client has all rights, permissions, licenses and authorisations in order to perform Contract;
(III) Transactions and all their consequences are binding upon Client and do not cause infringements of the laws of the United Arab Emirates or the laws of the place of performance of Contract;
(IV) all information supplied by Client to Us, including information on Their beneficiaries, activities, financial condition, and location, is true and not misleading. All documents and notices supplied by Client to Us are true and valid. Client shall update the information if the submitted information is not accurate anymore. Client shall bear any losses that occur due to submission of invalid data. Client has been informed of criminal responsibility for supplying Us with false information;
(V) Client has not offered, promised or given something or any preference to any Our employee, directly or indirectly, for the latter to act or abstain from any action in infringement of his duties;
(VI) Client is not engaged in money laundering, that is, concealing or disguising the criminal origin of funds or other estate obtained as a result of criminal offence, or in terrorism financing, and Client is only transacting on Service with legally-obtained funds that rightfully and lawfully belong to Client;
(VII) Client, Client’s authorised official or beneficial owner is not a citizen or resident of any jurisdiction or territory sanctioned or considered prohibited for cooperation by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Service, as it specified during the onboarding;
(VIII) Client does not cooperate with any prohibited for cooperation country or territory included in financial sanctions regime, and does not cooperate with any jurisdiction or territory sanctioned or considered prohibited for cooperation by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Service, as it specified during the onboarding;
(IX) Client is not sanctioned by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Service;
(X) Client may not use Service if Client are located in, or a citizen or resident of any state, country, territory or other jurisdiction where Client’s use of Service would be illegal or otherwise violate any applicable law;
(XI) Client also may not use Service if Client are located in, or a citizen or resident of, any other jurisdiction where We have determined, at Our discretion, to prohibit the use of Service. We may implement controls to restrict access to Service from any jurisdiction prohibited pursuant to Contract. Client agrees to comply with Contract even if Our methods to prevent the use of Service are not effective or can be bypassed.
Client further represents that Client will not use Service to conduct any transaction with or on behalf of any person or entity listed in clauses from (vii) to (X) above or otherwise in violation of applicable law. We may cease to provide Service to Client for any reason, and with no notice, if it determines that Client have violated any of the above representations. Client understands and consent that We may be legally required to detain, to deny Client’s access to, and to report to one or more governmental authorities if Client’s property or property interests are in Our possession or control in the event of certain sanctions imposing these obligations.
Client agrees to notify Us immediately in writing if Client’s status under any of the above provisions changes.
We reserve the right to take a decision regarding the possible termination of Contract with Client, if Client, Client’s authorised official or beneficial owner is a citizen or resident of any third countries of high risk, as it specified during the onboarding. If Client, Client’s authorised official or beneficial owner is citizen or resident of country or territory with military actions (e.g. war, civil war, rebellion or military conflict) or political instability, or Client’s business activity is located or related to country or territory with military actions or political instability, We also need to monitor such a relationship with Client for money laundering risks which may result in the termination of Contract with Client.
Representative, concluding the transaction on behalf of Client, certifies that it is duly authorised and entitled to conclude the transaction, sign documents and carry out other actions required to perform the transaction or related to one.
We are entitled to verify any representation or other information supplied by Client at any time. During such verification We are entitled to suspend any Client’s transaction.
Eligibility and lawfulness
Using Service, Client must refrain from:
(I) Breaching the terms of Contract or any other applicable rules and instructions that We may convey with respect to Service;
(II) Interfering with, burdening or disrupting the functionality of Service;
(III) Breaching the security of Service or publicly identifying any security vulnerabilities in it;
(IV) Circumventing or manipulating the operation or functionality of Service, or attempting to enable features or functionalities that are otherwise disabled, inaccessible or undocumented in Service;
(V) Sending automated or machine-generated queries;
(VI) Impersonating any person or entity, or making any false statement pertaining to Client’s identity or affiliation with any person or entity;
(VII) Collecting, harvesting, obtaining or processing personal information regarding to Service’s users, without their prior explicit consent;
(VIII) Abusing, harassing, threatening or intimidating other users of Service;
(IX) Linking to Service from web pages or applications that contain pornographic content or content that encourages racism or wrongful discrimination or other prohibited or harmful content;
(X) Engaging in any activity that constitutes a criminal offense or gives rise to civil liability;
(XI) Transferring Client’s Account to another person;
(XI) Violating any applicable law;
Client is solely responsible for the content Client makes available through Service and for the consequences associated with doing so.
Prohibited use
Taxes and other local regulations
It is Client’s responsibility to comply with local laws in respect to the legal usage of Service and the regulatory qualification of virtual currencies in Client’s jurisdiction, including compliance with local tax regulations.
Client is responsible for determining what taxes apply, for tax payment and for interacting with the appropriate tax authority.
We are not responsible for determining Client’s tax obligations.
Digital Assets, Cryptocurrencies, and Tokens
Not every digital asset can be accessed through Service as only a subset of cryptocurrencies and tokens are available within the Service. The selection of cryptocurrencies and tokens accessible through Service is subject to change at any time and We do not guarantee that any particular digital asset will continue to be available. Similarly, Third-Party Service information or other features of Service may be changed at any time at Our discretion according to usage, Service vision, or changes in the global blockchain industry.
We cannot and do not guarantee the value of cryptocurrency. Client acknowledges and agree that the value of cryptocurrency is highly volatile and that buying, selling, and holding cryptocurrency involves a high risk.
We are not a party to Client’s transactions, and are not responsible for them, so Client must carefully verify Client’s operations.
Termination and Restriction of the Transaction
We are entitled at Our own to refuse, suspend or terminate any transaction, change the term of executing the transaction, set restrictions on any transaction, inter alia, freeze or attach the funds and assets, limit the availability of Service to Client without notice and without liability for any losses or additional expenses in the following cases:
(I) Client’s certification appears to be false;
(II) suspected unauthorised activity on Client’s Account;
(III) suspected Client’s involvement in money laundering or terrorism financing;
(IV) suspected fraud or other unlawful, dishonest or unethical action, or if We suppose that further cooperation with Client is to the detriment Our honour, credit or reputation;
(V) suspected Client’s death if Client is an individual or liquidation of Client who is a legal entity;
(VI) Client’s failure to supply the requested information, or providing Us with false information or fake document;
(VII) in order to comply with applicable law or requirements of the financial institutions or organisations involved in execution of the transaction, or Our internal policies;
(VIII) the transaction is suspected to result in direct or indirect violation of sanctions set by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Service, as specified during the onboarding;
(IX) We consider these measures necessary in order to secure Our rights to the Financial Pledge;
(X) We consider or suspect some default on Client’s obligations to have occurred or to possibly occur.
Charges, Commissions and other Payments
We are entitled to charge some commissions and other Charges (“Charges”) for processing Client’s transactions.
The amount and requirements of these Charges are specified in the Terms and the Fees and Charges (“Fees and Charges”).
We are entitled to unilaterally amend the Fees and Charges. We inform Clients of amendments to the Fees and Charges by means of publication at the website hawex.com. Additionally, We may inform each Client individually.
Whether Client disagrees to the amendments, They are entitled to terminate Contract, without sanctions applied.
Whether Client fails to submit objections before the day on which amendments to the Fees and Charges come into force, Client shall be deemed to agree to those amendments.
The general currency exchange rates and reference interest rates (the rates We use to calculate the interest applicable to the transaction, which Client can check on publicly available sources) set by Us are not included in the Fees and Charges and shall be stated at the moment of rendering the respective service. Client consents that the general currency exchange rates and reference interest rates set by Us may be changed at any time without prior notification, considering currency exchange rate and reference interest rate fluctuations in financial markets.
Client agrees that the general currency exchange rate published at the website hawex.com may differ from the currency exchange rate applicable to a particular transaction, and We are entitled to inform Client about actual rate after execution of the transaction by means of account statement / report.
We are entitled to cease rendering Service without any notice if Client has not paid appropriate fee or charge. In such a case We are not responsible for Client’s losses or other additional expenses. We are entitled to continue rendering Service at Our own discretion and acquiring the corresponding rights to claim appropriate sums.
If taxes, duties or similar payments are imposed on Charges, We are entitled to withhold such payments from Client, with the Charge amount being increased accordingly.
If Client defaults on Their obligations under Contract, or if Client’s insolvency proceedings, legal protection proceedings or Client’s liquidation process has been initiated, We are entitled to use Client’s funds available at Service for decreasing the amount of Client’s liabilities or discharging those completely.
Confidentiality of Transmissions Over the Internet
The transmission of data or information (including communications by e-mail) over the Internet or other publicly accessible networks is not completely secure, and is subject to possible loss, interception, or alteration while in transit. Accordingly, while We take commercially reasonable efforts to safeguard the privacy of the information Client provide to Us and treat such information in accordance with Our Privacy Policy.
Third-Party Service Provider Risks & Disclaimer
Service may be used to interact with Third-Party Services.
Third-Party Services that Client interact with through Service may require an account to use and Client may be required to become a party to an agreement with that Third Party for which Client are solely responsible. We are not a party to the purchase, sale or trade of any digital assets that are affected through Third-Party service providers, or any transactions involving fiat currency, and do not act as a seller or supplier. Any agreement that Client enter with any Third Party to purchase, sell or trade digital assets, or to send fiat currency, is between Client and that Third Party, and Client are solely responsible for ensuring that Client agree to applicable terms, and that the Third Party complies with all applicable laws that may apply to Client. Such agreements are not enforceable against Us, and do not bind Us or limit Our rights under this Contract or applicable law.
We are not responsible for the legal terms (e.g., “terms of use agreement”), privacy policies, or the practices and/or transactions of and involving the payment processor or the transaction service providers, or the compliance of these providers with legal requirements (in Client’s jurisdiction or elsewhere).
External links, brand names, and logos in Service are not endorsements. Even where Service may include language about “recommendations” these should be understood as being based on aggregate user behaviour and not a specific recommendation for Client.
We have not reviewed these sites or links and are not responsible for the contents of any such linked site. Use of any such linked web site is at the user’s own risk.
We strongly advise Client to read the terms and conditions and privacy policies of any Third-Party websites or services that Client visits.
We reserve the right to terminate or suspend access to these Third-Party Services immediately, without prior notice or liability, for any reason whatsoever.
We may use some Third-Party, including open source, solutions, provide Third-Party libraries to Client as part of Service’s solution but shall not be considered to be the owner or licensor of the Third-Party libraries. Please refer to the services and respect the relevant Third-Party licenses.
Application marketplace
Client’s use of Service may be subject to additional Third-Party terms and conditions that govern that application marketplace from which Client downloaded the App, such as iTunes, Google Play or Amazon App-store for Android. Such Third Parties are not responsible for providing maintenance and support services with respect to Service.
In case of a conflict between this Contract or Our Terms of Use and the particular marketplace’s terms and conditions, the last will prevail.
Client must comply with applicable Third-Party terms of agreement when using Service.
Complimentary Technical Support
Customer support is offered to Client (or any other user) without charge of any kind but is provided solely at Our discretion, and may be discontinued or modified at any time.

If Client chooses to make use of Our free customer support services, then Client must treat Our customer support staff with respect. Client must also take care not to provide Client’s Account credentials (which Our support staff will never ask for) in order to stay safe.
Digital assets can be complicated and it is difficult to provide complimentary support to a global user base in the digital asset space. Although Our customer support staff strive to do their best, Client are the one who is responsible for any losses that may result from inappropriately followed advice or even appropriately followed advice that has negative consequences for Client. If Client are concerned about possible losses or errors, Client should retain Client’s own independent professional advisors or technical experts to assist Client with Client’s unique circumstances.
Client expressly acknowledges that We are not responsible for any errors, misunderstandings, incorrect/incomplete explanations or instructions, and that Our customer support is not a substitute for paid technical experts. To the extent permitted by applicable law, this support is offered to Client without warranty of any kind and shall be at Client’s risk.
Representations. Service is provided on an “as is” and “as available” basis without any warranty or representation expressed or implied.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any warranties or representations, expressed or implied, including that use of Service will always be safe, secure, or error-free, or that it will function without disruptions, delays, bugs, or imperfections, as well as any statements regarding capacity, suitability for use or performance of Service, or the content presented on, or through Service, whether or not made by Us.
Specifically, Client should be careful not to assume that a price of a digital asset in Service, or of a fiat currency, is the only possible price or even a “correct” price as the actual pricing may differ in Client’s local market or may be out-of-date for Client’s use case.
It is Client’s own responsibility to check any information or materials provided via Service, it does not usually require any special knowledge or skills.
Security and lawfulness of Service and its content. We are unable to exercise control over the security and lawfulness of information passing over the network.
Service is only offered to Client if Client resides in jurisdiction where it may be lawfully offered and Client agree to be solely and fully responsible for determining whether the use of Service is compatible with laws of the jurisdiction where Client reside. The legality and compatibility with the applicable law of Client’s use of Service as well as particular way and extend of its use is at Client’s own risk.
Accuracy of Service’s content. We are constantly updating Services and services which may be offered under HAWEX trademark. Services or services represented on Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information.
Service integrates many Third-Party data sources in an effort to provide relevant data to users but this data is typically beyond Our control. We do not have any liability to Client for incorrect data and Client should verify any data Client receive through Service before acting on it.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
We do not make or give and neither Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of representations concerning the accuracy, likely results, or reliability of the use of any materials or otherwise relating to such materials or on any sites linked to this Service.
To the fullest extent permitted by applicable law, We and Our officers, directors, shareholders, employees, contractors and affiliates disclaim all warranties and representations, whether expressed or implied (both by statute and case-law ), including implied warranties of merchantability, fitness for purposes or for particular purpose, title, quality, compatibility, performance, security, accuracy and non-infringement as well as enhanced goodwill or expected benefits, including, but not limited to:
(I) Service will function uninterrupted, secure or available at any particular time or location;
(II) any errors or defects will be corrected;
(III) Service will be compatible with Client’s computer, device or software;
(IV) the use of Service, including, without limitation, the browsing and downloading of any information, will be free of any viruses or other destructive, intrusive, or disruptive, or harmful components;
(V) the transmission of the information to and from Service will be secure;
(VI) the use of Service will not infringe the rights (including, without limitation, intellectual property rights) of any person;
(VII) the use of Service will not cause any damage to Client’s computer systems, software or electronic files;
(VIII) the content presented on Service will be accurate, beneficial or reliable;
(IX) Service will meet Client’s requirements or expectations in any way, or the result of using Service will be satisfactory and will fit Client’s expectations or requirements.
No Warranty
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of statement, representations or advice, expressed or implied, including investment, financial, trading, or any other sort of advice, and Client should not treat any of Service’s content as such, and should not rely upon this content in Client’s financial, trading, investment, business or other decisions.
Neither We recommend nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to recommend that any cryptocurrency or fiat currency, any kind of securities, options, should be bought, sold, or held by Client, and nothing on Service’s content should be taken as advice to buy, sell or hold a cryptocurrency or any other financial instrument.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of statement of fact or law Client can rely on. Any information We provide Client with is subject to Client’s own further check, inquiry and proper due diligence.
As with any financial or investment decisions, Client should conduct Client’s own research and due diligence, to properly evaluate the benefits and risks of any investment or financial transaction. Client should also seek the advice and guidance of qualified accountants, financial advisors, tax advisors, legal counsels and investment advisors, in connection with any investment or financial transaction.
The information We provide Client with is given without any responsibility from Our side and We do not assume any responsibility for any information, statement, representation or advice. We are not responsible for any decisions Client make based on the information provided on Service.
No special relationship and any kind of advice, no representations
No offering to buy a cryptocurrency or any financial instrument
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to propose that Client buy any cryptocurrency or fiat currency, any kind of securities, options or other financial instrument, and nothing on Service’s content should be taken as an offer to buy, sell or hold a cryptocurrency or any other financial instrument.
Limitation of liability
In no event shall Alsaqr Payment Services Provider, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any damages, including, without limitation, loss of profits, data, business, failure to use Service, customer’s misunderstanding of Service or any other loss, arising out of or connected to Service (including negligence), including, but not limited to:
(I) Client’s access to or use of or inability to access or use Service;
(II) any Third-Party conduct or content on Service;
(III) any content obtained from Service;
(IV) transmission or reception of harmful, infringing or unlawful information of whatever nature;
(V) any viruses or other harmful components contained on Service or spreading through it;
(VI) any statement or representations of fact or of law (both innocent and regardless, true or false);
(VII) lawfulness of Client’s use Service;
(VIII) modification, suspension or discontinuance of Service or any its part;
(IX) any transactions made by Client or any Third Party, their legality, consequences, loss, damage and value of currencies;
(X) unauthorised access, use or alteration of Client’s transmissions or content, whether based on statute, case-law, contractual terms, conditions or warranties (both expressed and implied), tort (including negligence) or any other legal theory, whether or not We have been informed of the possibility of such damage.
We disclaim and negate any responsibility for any representation or misrepresentation (including negligent), based on statute or case-law.
This Contract excludes any liability of Alsaqr Payment Services Provider, its directors, employees, partners, agents, suppliers, or affiliates to the fullest extent permitted by applicable law, including any obligation to take reasonable care or exercise reasonable skill in the performance of a contract where the obligation arises from statute or case-law, or from an expressed or implied term of Contract.
Under no circumstances We shall be responsible for any act or omission, including negligence, unless such act or omissions and their consequences could have been foreseen and avoided by the exercise of reasonable due diligence on Our part.
In the event, which would be held not to be covered by any of the exclusion clauses, including negligence or breach of Contract, including breach of conditions and so-called “fundamental breach”, Our liability is limited to the sum not exceeding AED100 for appropriately proven damage which is claimed within twelve-month period since the event.
Force Majeure
We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond Our reasonable control, including but not limited to any acts of God, state, government or international authorities or bodies as well as Third Parties, labour disputes or other industrial disturbances, electrical, telecommunications, hardware, software or other utility or equipment failures, software or smart contract bugs or weaknesses, earthquakes, storms, or other nature-related events, blockages, embargoes, riots, strikes, acts or orders of government authority, acts of terrorism or war as well as other military activity, technological change, changes in interest rates or virtual currencies or other monetary conditions, and, for the avoidance of doubt, changes to any blockchain-related protocol.
Indemnification
To the maximum extent permitted by law, Client agree to release, indemnify, defend and hold harmless Alsaqr Payment Services Provider and its respective agents, employees, directors, successors, its independent contractors, service providers and consultants, and anyone acting on Our behalf, and assign from any loss, liability, claim, demand, damage costs and expenses (including, but not limited to, reasonable attorneys’ fees) asserted by any entity, resulting from any claim, allegation or demand, in any way connected with Client’s use (or misuse) of Service, transactions made (or not made) through Service, any and all claims based on publicity rights, defamation, invasion of privacy, copyright infringement, trademark infringement, or any other cause of action, arising out of or related to:
(I) Client’s use of Service;
(II) any User Content or Feedback Client provide;
(III) Client’s violation of this Contract;
(IV) Client’s violation of any rights of another; or
(V) Client’s conduct in connection with Service.
If Client are obligated to indemnify us, We will have the right, in Our sole and unfettered discretion, to control any action or proceeding and determine whether We wish to settle it, and if so, on what terms.
Security of Our Claims against Client
All Client’s funds (money, etc.) and/or Client’s rights of claim on repayment of such funds against Us, that are or will be held in Client’s Accounts, shall serve as financial collateral guarantie for the fulfilment of Client’s or closely related to the Client Client’s (“Closely Related Client”) obligations according to Contract, and shall be pledged as the Financial Pledge. Financial Pledge shall secure all Client’s or Closely Related Client’s obligations according to Contract, including future obligations. We are not liable for losses caused in connection to Financial Pledge unless inflicted with wrongful intent on Our side.
We are entitled to satisfy all claims against Client by enforcing the Financial Pledge even before the date of performance of obligations and without any prior notice in the following cases:
(I) Client or Closely Related Client, or the person acting as a surety in respect to Client’s obligations, defaults on Their obligations according to Contract;
(II) Client, Closely Related Client or the person acting as a surety in respect to Client’s obligations has applied for a legal proceeding;
(III) insolvency proceedings of Client or the person acting as a surety for the performance of obligations of Client have been initiated in accordance with the procedure specified in law, a statutory instrument or an administrative act;
(IV) reorganisation or liquidation process of Client or the person acting as a surety for the performance of obligations of Client have been initiated;
(VI) restrictions are set on Client’s – or acting as a surety in respect of Client’s obligations person’s – rights and activities, rendering financial, management and/or insurance services, including complete or partial suspension of the rendering of financial services, appointment of the authorised person of supervisory authority, or license cancellation.
Intellectual Property Rights
Service is licensed to Client on a limited, revocable, personal, non-exclusive, non-transferrable, non-assignable, royalty-free, worldwide basis.
Client access and use Service solely for approved purposes as determined by this Contract. Any other use of Service is expressly prohibited.
The materials contained in Service are protected by applicable copyright and trademark law.
Client may not copy, reverse engineer, modify, frame, scrape, rent, lease, loan, sell, distribute or create derivative works of Service’s content, in whole or in part, in any way or by any means, whether manual or automated.
Client may not use any name, mark, logo or domain name that is confusingly similar to Our marks, logos and Internet domain names. Client must refrain from any action or omission that may dilute or damage Our goodwill.
Termination of Contract
We may, without liability to Client or any Third Party, refuse to let Client open an Account, suspend Client’s Account, or terminate Client’s Account or Client’s use of Service. Such actions may be taken as a result of Account inactivity, failure to provide or update identifying information, if We believe Client’s Account has been compromised, or in order to comply with laws or regulations, or Client’s violation of the terms of Contract.
We are entitled to close Client’s Account unilaterally without prior notice if Client does not utilise Account for transactions for more than six (6) months.
Client may terminate Contract with Us at any time on the basis provided by law by closing Client’s Account and discontinuing use of Service or request to terminate Client’s Account by contacting Us via info@alsaqrpsp.com.
Upon termination, suspension or cancellation on the basis of the previous clauses, Client will be denied access to Service and Client’s Account temporary or permanently.
Termination of Contract shall not entail termination of non-discharged obligations established before termination. All non-discharged obligations of the Parties established before terminating of Contract shall be discharged in accordance with the terms of Contract. Client remains liable for all transactions made while the Account was active as well as other non-discharged obligations established before termination.
If Client’s Account is closed on Our initiative or Client fails to supply Us with instructions on transfer / outpayment of the account balance, the account balance shall be kept, no interest shall be accrued on it, and the account balance shall be paid out upon Client’s request pursuant to the respective application. We are entitled to withhold charge for keeping the account balance after Account closure in accordance with Fees and Charges. Before paying the balance out, We are entitled to perform Client’s identification.
We respect Client’s privacy as further explained in Our Privacy Policy.
Contacting us: info@alsaqrpsp.com.
Privacy
Client agrees that the present Agreement, Terms, Fees and Charges, Our Privacy Policy and other notices have been drawn up in English. Although translations to other languages of any of the foregoing documents may be available, such translations may not be up to date or complete. Accordingly, Client agrees that in the event of any conflict, inconsistency, contradiction, ambiguity or doubt between the English language version of the foregoing documents and any other translations thereto, the English language version of such documents shall govern.
The present Agreement, Terms, Fees and Charges, Our Privacy Policy and other notices as well as their separate provisions should be interpreted according to the ordinary natural meaning of wording, overall nature and purposes of the documents and business common sense as an ordinary reasonable and decent person would understand them.
Governing Language and Translation. Interpretation
Regardless Client’s place of residence or where Client accesses or use Service, this Contract is governed by the laws of the United Arab Emirates.
In accordance with art. 5(2) of the Law No. (16) of 2011 of Emirate Dubai, the Parties expressly agreed, that the Court of First Instance of the Dubai International Financial Centre has exclusive and sole jurisdiction over any dispute, claim or controversy relating to Product or with respect to any matter relating to this Contract. You hereby expressly consent to personal jurisdiction in the United Arab Emirates and expressly waive any right to object to such personal jurisdiction or bring any proceeding before any other court of any other jurisdiction.
Any dispute, claim or controversy (“Claim”) relating to Service or with respect to any matter relating to this Contract shall be resolved by the Parties through negotiations.
Notwithstanding the foregoing, We may lodge Claim against Client pursuant to the indemnity clause above in any court adjudicating Claim against us.
Our failure to enforce any right or provision of Contract will not be considered a waiver of those rights. If any provision of Contract is held to be invalid or unenforceable by a court, the remaining provisions of Contract remain in effect.
Governing Law, Jurisdiction, Disputes Resolution
In the event that We are acquired by or merged with a Third-Party entity, We reserve the right, in any of these circumstances, to transfer or assign the information We have collected from Client as part of such merger, acquisition, sale, or other change of control.
Change of Control
Please be aware that We may revise Contract from time to time. Therefore, We reserve the right, at Our sole discretion, to update, change or replace any part of this Contract by posting updates and changes. Client might be notified about the updates of Contract, but it is Client’s responsibility to check periodically for changes.
We shall not be responsible for Client’s losses or other expenses, should Client fail to familiarise itself with amendments to Contract.
We advise Client to revisit Agreement and the Terms pages as well as Fees and Charges page on Our website hawex.com from time to time to make sure Client are familiar with the current version of Contract. The effective date which is at the top of the document informs Client about the latest versions. Client’s continuing use of Service following the posting of any changes to Contract constitutes acceptance of those changes.
Whether Client disagree to the amendments, it shall be entitled to terminate its business relations with Us that are affected by the proposed amendments immediately, before the day on which amendments become effective, without sanctions applied. Should the relations be terminated, Client shall submit all required documents to Us and take all required steps to discharge the obligations arising out of the legal relations between the Parties.
Amendments to Contract shall not apply to the transactions that have been executed and completed before the date on which amendments to Contract enter into effect.
Changes to this Contract
Service could include technical, typographical, or photographic errors.
It is up to Client to check all information which We provide.
Service may evolve over time. This means We may make changes, replace, or discontinue (temporarily or permanently) Service at any time for any reason with or without notice. In this case, Client may be prevented from accessing or using Service. If, in Our sole discretion, We decide to permanently discontinue Service, We will provide Client with notice via Our website.
Due to the wide variety of operating systems, configurations, and unique circumstances of users it is not possible to guarantee that an update to Service will not cause unintended consequences for Client and We specifically disclaim any responsibility or liability for this risk.
Availability, Errors and Inaccuracies, Updates and modification
Using this application (following this link) (hereinafter, Product) You are accepting the Offer (hyperlink + tick-box), and, therefore, agreeing to be bound by terms, conditions and warranties of the Contract as well as all applicable laws and regulations, and agree that You are responsible for compliance with any applicable international, domestic or local laws.

BOTH DOCUMENTS PROVIDED VIA LINKS ABOVE HAVE LEGAL EFFECT AND COMPOSE THE ENTIRE OFFER INCLUDING ALL CONTRACTUAL PROVISIONS, SUCH AS PROVISIONS REGARDING SUBJECT-MATTER OF CONTRACT, OBLIGATIONS OF THE PARTIES, WARRANTY, LIMITED LIABILITY, INDEMNIFICATION AND ASSIGNMENT. YOU SHOULD CAREFULLY READ THESE PROVISIONS BEFORE STARTING USE OF PRODUCT; HOWEVER, SINCE YOU USE PRODUCT, THEY ARE BINDING FOR YOU WHETHER YOU ACTUALLY READ THEM OR NOT.
Public Offer for Mobile, Web and Desktop Fiat Wallet Applications
Public offers
User Agreement
The provisions below are of legal nature and should be read carefully before starting use of Service, however, since using Service, they are binding for You whether You actually read them or not.

For your convenience the User Agreement is divided into the following sections:
Section headings in this Agreement are for convenience only, and shall not govern the meaning or interpretation of any provision of this Agreement.
This is a contract (Contract) between You (“You” or “Your”), a user of the HAWEX software program and its related services (“Service”), and HAWEX GROUP Private Limited Company incorporated in the United Kingdom having its registered office at Unit 111470, Second Floor, 6 Market Place, London, Fitzrovia, W1W 8AF, United Kingdom (“We”, “Us” and “Our”). We and You hereinafter are jointly referred to as the Parties.
The present Contract includes the terms, conditions and warranties on use of Service and consist of:
(i) the present Agreement (“Agreement”);
(ii) Terms of Use (“Terms”);
(iii) Fees and Charges.
These three sets of provisions compose Contract cumulatively, are equally legally binding and do not substitute each other.
All provisions included into the present Agreement are going to the root and heart of Contract and constitute its conditions.
All provisions embraced by the other documents shell be treated as warranties.
Please read the following provisions of Agreement as well as Terms of Use, Fees and Charges, AML Statement and Privacy Policy carefully.
Entire agreement. These two sets of provisions constitute the entire Contract between You and Us regarding to Service, and supersede, replace and terminate any prior, contemporaneous or further negotiations, representations, agreements and statements We might have between Us regarding to Service, both oral and written, as well as any implied statutory or common law or custom terms, conditions and warranties. Any other notices or documents do not constitute terms of contract and do not alter the present Contract unless this intention clearly and expressly specified.
Hereby We disclaim and negate all other terms, conditions and warranties of any kind, whether expressed or implied (both statutory, common law or custom), including, but not limited to terms, conditions or warranties of merchantability, fitness for a particular purpose, or course of performance, or non-infringement of intellectual property or other violation of rights.
Conclusion of Contract. By signing up, and creating Your Account as described below, You accept Our Offer and agree to be bound by the terms of both: this Agreement and Terms, as well as all applicable laws and regulations, and agree that You are responsible for compliance with applicable international, domestic or local laws.
Since this moment the offer is accepted and You are the party of Contract on the terms offered.
If You do not agree with any of the terms, You are prohibited from using or accessing Service. These provisions are non-negotiable and You can accept them solely on the whole. Any partial acceptance of Our Offer or counter-offers is unacceptable and not to be considered.
It is your responsibility to accept or deny this Offer.
Severability. If any provision of Contract is held to be illegal, invalid, or unenforceable by a competent court, then the provision shall be performed and enforced to the maximum extent permitted by law to reflect as closely as possible, the original intention of that provision, and the remaining provisions of Contract shall continue to remain in full force and effect.
Waivers. Failure on Our part to demand performance of any provision in this Contract shall not constitute a waiver of any of Our rights under this Contract.
Relationship. This Contract does not create any agency, partnership, employment or fiduciary relationship between You and Us.
Assignment. You may not assign or transfer your rights and obligations under Contract without Our prior written consent. Any attempted or actual assignment by you, without Our prior written consent, shall be null and void.
Service
Service is a software program that You may, in accordance with this Agreement, install on Your device(s) or use as a desktop version. Service enables the transmission of funds in fiat currencies via electronic funds transfer, wire transfer or other electronic methods. Service also enables to order a payment card and use it to pay for goods and services. More information is available in Terms.
Use of Service falls within the scope of the Directive (EU) 2015/2366 of the European Parliament and of the Council – Payment Services Directive (PSD2) as is on 11 pm 31 December 2020 (Brexit day). No alteration made after this time is applied.
Service is owned and operated by HAWEX GROUP Private Limited Company incorporated in the United Kingdom having its registered office at Unit 111470, Second Floor, 6 Market Place, London, Fitzrovia, W1W 8AF, United Kingdom.
We provide Client with possibility of integration and cross functionality with other products of HAWEX trademark. For utilising each product, Client should conclude a separate contract, accepting the Offer.
RISK WARNING
Trading and investing involve substantial risk of loss and is not suitable for all types of investors. Please make sure You are investing mindfully after understanding the nature, complexity and risks. You should not purchase any currency unless You understand the extent of your exposure to potential loss. Please make sure You are not risking funds You cannot afford to lose. In no event We are liable to any loss or damage of any kind incurred as a result of the use of Service.
Using Service, You have access to the software designed, but You are also responsible for what You do with it.
You are responsible for preserving the device used to access Service and for non-disclosing Your identification information and Your Account credentials to Third Parties. To receive Service in a compliant and safe manner, You undertake the responsibilities according to this Contract.
If You suppose that Your Account has been compromised, discover any suspicious activity in Your wallet or have lost Your device used to access Service, immediately let Us know via info@hawex.com.
Registration and Account
In order to access and use Service, You must create Your personal account (“Account”). For the registration of Account, We ask You to provide Us with the details We describe in Our Privacy Policy. Service features are activated and available only to users who have successfully completed the sign-on process.
Instead of creating the new Account You may choose to use Your existing Account of custodial cryptocurrency wallet. That is a subject to very similar rules and require similar scope of information You should provide Us with.
The creation and use of Your Account might be subject to identification and verification, as required by statutory and regulatory obligations incumbent on Us. You agree to provide Us with the information upon Our request for the purposes of identity verification, compliance with know-your-customer (KYC) requirements, as well as prevention of money laundering, terrorism financing, fraud or any other financial crime (AML).
We specify Our legal obligations, corporate AML principles and particular ways to achieve them in Our AML Statement, which We recommend to get acquainted with.
During Account registration You must specify Your valid phone number and valid e-mail address to receive confirmation code via SMS and confirmation link via e-mail to proceed with Account verification.
You must supply Us with verification information and documents as described in Terms and Our AML Statement. The scope of this information may vary depending on country You reside or other circumstances.
You may be entitled to utilise Service remotely by using the authentication means (hereinafter referred to as Authentication Means) following Our procedure described in Terms.
You agree that any acts confirmed by using Authentication Means are binding and have equal legal effect as a signed written contract.
If Authentication Means become known to a Third Party, You are responsible for all consequences until the moment of notifying Us.
Creating Your Account, You agree to:
(i) provide accurate, current and complete information;
(ii) maintain and promptly update Your Account information;
(iii) maintain the security and confidentiality of Your login credentials and restrict access to Your Account and Your device;
(iv) promptly notify Us if You discover or otherwise suspect any security breaches related to Service;
(v) take responsibility for all activities that occur under Your Account and accept all risks of unauthorised access.
We reserve the right to request additional information to verify Your identity, during the registration process, throughout Your use of Service or when You submit requests related to Your Account.
We have a right to suspend Your use of Service in case You fail to submit the requested information or submitted information is considered to be inaccurate or incomplete.
Based on Our AML Policy, some Service’s functionality (for instance, transaction limits) may depend on information You provide Us with.
If You want to increase limits, You may be asked to specify reasons for limits increasing and provide the source of funds confirmation and actual address confirmation unless these documents were provided earlier.
Eligibility and lawfulness
Service is designed for lawful use only.
Your use of Service is only permitted if You abide the laws of the jurisdiction where You reside and those of the United Kingdom of Great Britain and Northern Ireland (where We are based).
By accessing or using Service, You agree to do so in compliance with the terms of Contract and with applicable laws and regulations. You further represent and warrant that You will not use Service if the laws of the United Kingdom of Great Britain and Northern Ireland and the country where You reside prohibit You from doing so.
Use of Service is not available for you, in whole or in part, in certain regions, countries, or jurisdictions, in order to comply with certain rules and regulations (list).
Creating Your Account, You confirm that:
(i) You are at least 18 (eighteen) years old and have full legal capacity and ability to act in order to perform Contract;
(ii) Transactions and all their consequences are binding for You and do not cause infringements of the laws of the United Kingdom of Great Britain and Northern Ireland or the laws of the place of performance of Contract;
(iii) You are not engaged in money laundering, that is, concealing or disguising the criminal origin of funds or other estate obtained as a result of criminal offence, or in terrorism financing, and You are only transacting on Service with legally-obtained funds that rightfully and lawfully belong to You;
(iv) You are not a citizen or resident of any jurisdiction or territory sanctioned or considered prohibited for cooperation by the United Nations Authorities, Parliament, Her Majesty’s Government, Her Majesty’s Treasure, or any other authority with jurisdiction over Us or Service, as it specified during the Registration;
(v) You do not cooperate with any prohibited for cooperation country or territory included in financial sanctions regime, and does not cooperate with any jurisdiction or territory sanctioned or considered prohibited for cooperation by the United Nations Authorities, Parliament, Her Majesty’s Government, Her Majesty’s Treasure, or any other authority with jurisdiction over Us or Service, as it specified during the Registration;
(vi) You are not sanctioned by the United Nations Authorities, Parliament, Her Majesty’s Government, Her Majesty’s Treasure, or any other authority with jurisdiction over Us or Service;
(vii) You may not use Service if You are located in, or a citizen or resident of any state, country, territory or other jurisdiction where Your use of Service would be illegal or otherwise violate any applicable law;
(viii) You also may not use Service if You are located in, or a citizen or resident of, any other jurisdiction where We have determined, at Our discretion, to prohibit the use of Service. We may implement controls to restrict access to Service from any jurisdiction prohibited pursuant to Contract. You agree to comply with Contract even if Our methods to prevent the use of Service are not effective or can be bypassed;
(ix) You have provided true and accurate data about Yourself during the Account registration or during the usage of Service. You shall update the information if the submitted information is not accurate anymore. You shall bear any losses that occur due to submission of invalid data;
You further represent that You will not use Service to conduct any transaction with or on behalf of any person or entity listed in clauses from (ii) to (v) above or otherwise in violation of applicable law. We may cease to provide Service to You for any reason, and with no notice, if it determines that You have violated any of the above representations. You understand and consent that We may be legally required to detain, to deny your access to, and to report to one or more governmental authorities if Your property or property interests are in Our possession or control in the event of certain sanctions imposing these obligations.
You agree to notify Us immediately in writing if Your status under any of the above provisions changes.
We reserve the right to take a decision regarding the possible termination of Contract with You if You are a citizen or resident of any third countries of high risk, as it specified during the Registration.
When using Service, You must refrain from:
(I) Breaching the terms of Contract or any other applicable rules and instructions that We may convey with respect to Service;
(II) Interfering with, burdening or disrupting the functionality of Service;
(III) Breaching the security of Service or publicly identifying any security vulnerabilities in it;
(IV) Circumventing or manipulating the operation or functionality of Service, or attempting to enable features or functionalities that are otherwise disabled, inaccessible or undocumented in Service;
(V) Sending automated or machine-generated queries;
(VI) Impersonating any person or entity, or making any false statement pertaining to your identity or affiliation with any person or entity;
(VII) Collecting, harvesting, obtaining or processing personal information regarding to Service’s users, without their prior explicit consent;
(VIII) Abusing, harassing, threatening or intimidating other users of Service;
(IX) Linking to Service from web pages or applications that contain pornographic content or content that encourages racism or wrongful discrimination or other prohibited or harmful content;
(X) Engaging in any activity that constitutes a criminal offense or gives rise to civil liability;
(XI) Transferring Your Account to another person;
(XII) Violating any applicable law;
You are solely responsible for the content You make available through Service and for the consequences associated with doing so.
Prohibited use
Anti-money laundering (AML). Know your customer (KYC) policies
In order to let You use Service, We may verify your identity. You might be required to provide Us or Third Parties with all the necessary and requested information, as it described in Our Privacy Policy.
We are legally bound to share some information about Your identity and transactions with competent state authorities.
If You do not provide the information requested or provide inaccurate or incorrect information You may be denied to use Service, or Your transactions may be cancelled or postponed.
Based on information You provide, You are assumed a particular KYC status or level. Some Service’s functionality (for instance, transaction limits) may depend on Your KYC status.
Taxes and other local regulations
It is your responsibility to comply with local laws in respect to the legal usage of Service and the regulatory qualification of virtual currencies in your jurisdiction, including compliance with local tax regulations.
You are responsible for determining what taxes apply, for tax payment and for interacting with the appropriate tax authority.
We are not responsible for determining your tax obligations.
Termination and Restriction of the Transaction
We are entitled at Our own to refuse, suspend or terminate any transaction, change the term of executing the transaction, set restrictions on any transaction, inter alia, freeze or attach the funds and assets, limit the availability of Service without notice and without liability for any losses or additional expenses in the following cases:
(i) Your certification appears to be false;
(ii) suspected unauthorised activity on Your Account;
(iii) suspected Your involvement in money laundering or terrorism financing;
(iv) suspected fraud or other unlawful, dishonest or unethical action;
(v) suspected Your death;
(vi) Your failure to supply the requested information, or providing Us with false information or fake document;
(vii) in order to comply with applicable law or requirements of the financial institutions or organisations involved in execution of the transaction, or Our internal policies;
(viii) the transaction is suspected to result in direct or indirect violation of sanctions set by the United Nations Authorities, Parliament, Her Majesty’s Government, Her Majesty’s Treasury, or any other authority with jurisdiction over Us, as specified during the Registration;
(ix) We consider or suspect some default on Your obligations to have occurred or to possibly occur.
Charges, Commissions and other Payments
We are entitled to charge some commissions and other Charges (“Charges”) for processing Your transactions.
The amount and requirements of these Charges are specified in the Terms and the Fees and Charges (“Fees and Charges”).
We are entitled to unilaterally amend the Fees and Charges. We inform You of amendments to the Fees and Charges by means of publication at the website hawex.com. Additionally, We may inform each You individually.
Whether You disagree to the amendments, You are entitled to terminate Contract, without sanctions applied.
Whether You fail to submit objections before the day on which amendments to the Fees and Charges come into force, You are deemed to agree to those amendments.
The general currency exchange rates and reference interest rates (the rates We use to calculate the interest applicable to the transaction, which You can check on publicly available sources) set by Us are not included in the Fees and Charges and shall be stated at the moment of rendering the respective service. You consent that the general currency exchange rates and reference interest rates set by Us may be changed at any time without prior notification, considering currency exchange rate and reference interest rate fluctuations in financial markets.
You agree that the general currency exchange rate published at the website hawex.com may differ from the currency exchange rate applicable to a particular transaction, and We are entitled to inform You about actual rate after execution of the transaction by means of account statement / report.
We are entitled to cease rendering Service without any notice if You have not paid appropriate fee or charge. In such a case We are not responsible for Your losses or other additional expenses. We are entitled to continue rendering Service at Our own discretion and acquiring the corresponding rights to claim appropriate sums.
If taxes, duties or similar payments are imposed on Charges, We are entitled to withhold such payments from You, with the Charge amount being increased accordingly.
If You default on Your obligations under Contract, or any legal protection proceedings have been initiated, We are entitled to use Your funds available at Service for decreasing the amount of Your liabilities or discharging those completely.
Confidentiality of Transmissions Over the Internet
The transmission of data or information (including communications by e-mail) over the Internet or other publicly accessible networks is not completely secure, and is subject to possible loss, interception, or alteration while in transit. Accordingly, while We take commercially reasonable efforts to safeguard the privacy of the information You provide to Us and treat such information in accordance with Our Privacy Policy.
Third-Party Service Provider Risks & Disclaimer
Service may be used to interact with Third-Party Services.
Third-Party Services that You interact with through Service may require an account to use and You may be required to become a party to an agreement with that Third Party for which You are solely responsible. We are not a party to the purchase, sale or trade of any digital assets that are affected through Third-Party service providers, or any transactions involving fiat currency, and do not act as a seller or supplier. Any agreement that You enter with any Third Party to purchase, sell or trade digital assets, or to send fiat currency, is between You and that Third Party, and You are solely responsible for ensuring that You agree to applicable terms, and that the Third Party complies with all applicable laws that may apply to You. Such agreements are not enforceable against Us, and do not bind Us or limit Our rights under this Contract or applicable law.
We are not responsible for the legal terms (e.g., “terms of use agreement”), privacy policies, or the practices and/or transactions of and involving the payment processor or the transaction service providers, or the compliance of these providers with legal requirements (in Your jurisdiction or elsewhere).
External links, brand names, and logos in Service are not endorsements. Even where Service may include language about “recommendations” these should be understood as being based on aggregate user behaviour and not a specific recommendation for You.
We have not reviewed these sites or links and are not responsible for the contents of any such linked site. Use of any such linked web site is at the user’s own risk.
We strongly advise You to read the terms and conditions and privacy policies of any Third-Party websites or services that You visit.
We reserve the right to terminate or suspend access to these Third-Party Services immediately, without prior notice or liability, for any reason whatsoever.
We may use some Third-Party, including open source, solutions, provide Third-Party libraries to You as part of Service’s solution but shall not be considered to be the owner or licensor of the Third-Party libraries. Please refer to the services and respect the relevant Third-Party licenses.
Application marketplace
Your use of Service may be subject to additional Third-Party terms and conditions that govern that application marketplace from which You downloaded the App, such as iTunes, Google Play or Amazon App-store for Android. Such Third Parties are not responsible for providing maintenance and support services with respect to Service.
In case of a conflict between this Agreement or Our Terms of Use and the particular marketplace’s terms and conditions, the last will prevail.
You must comply with applicable Third-Party terms of agreement when using Service.
Complimentary Technical Support
Customer support is offered to You (or any other user) without charge of any kind but is provided solely at Our discretion, and may be discontinued or modified at any time.
If You choose to make use of Our free customer support services, then You must treat Our customer support staff with respect. You must also take care not to provide Your Account credentials (which Our support staff will never ask for) in order to stay safe.
Digital assets can be complicated and it is difficult to provide complimentary support to a global user base in the digital asset space. Although Our customer support staff strive to do their best, You are the one who is responsible for any losses that may result from inappropriately followed advice or even appropriately followed advice that has negative consequences for You. If You are concerned about possible losses or errors, You should retain Your own independent professional advisors or technical experts to assist You with Your unique circumstances.
You expressly acknowledge that We are not responsible for any errors, misunderstandings, incorrect/incomplete explanations or instructions, and that Our customer support is not a substitute for paid technical experts. To the extent permitted by applicable law, this support is offered to You without warranty of any kind and shall be at Your risk.
No Warranty
Representations. Service is provided on an “as is” and “as available” basis without any warranty or representation expressed or implied.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any warranties or representations, expressed or implied, including that use of Service will always be safe, secure, or error-free, or that it will function without disruptions, delays, bugs, or imperfections, as well as any statements regarding capacity, suitability for use or performance of Service, or the content presented on, or through Service, whether or not made by Us.
Specifically, You should be careful not to assume that a price of a digital asset in Service, or of a fiat currency, is the only possible price or even a “correct” price as the actual pricing may differ in Your local market or may be out-of-date for Your use case.
It is Your own responsibility to check any information or materials provided via Service, it does not usually require any special knowledge or skills.
Security and lawfulness of Service and its content. We are unable to exercise control over the security and lawfulness of information passing over the network.
Service is only offered to You if You reside in jurisdiction where it may be lawfully offered and You agree to be solely and fully responsible for determining whether the use of Service is compatible with laws of the jurisdiction where You reside. The legality and compatibility with the applicable law of your use of Service as well as particular way and extend of its use is at Your own risk.
Accuracy of Service’s content. We are constantly updating Services and services which may be offered under HAWEX trademark. Products or services represented on Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information.
Service integrates many Third-Party data sources in an effort to provide relevant data to users but this data is typically beyond Our control. We do not have any liability to You for incorrect data and You should verify any data You receive through Service before acting on it.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
We do not make or give and neither Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of representations concerning the accuracy, likely results, or reliability of the use of any materials or otherwise relating to such materials or on any sites linked to this Service.
To the fullest extent permitted by applicable law, We and Our officers, directors, shareholders, employees, contractors and affiliates disclaim all warranties and representations, whether expressed or implied (both by statute and common law), including implied warranties of merchantability, fitness for purposes or for particular purpose, title, quality, compatibility, performance, security, accuracy and non-infringement as well as enhanced goodwill or expected benefits, including, but not limited to:
(i) Service will function uninterrupted, secure or available at any particular time or location;
(ii) any errors or defects will be corrected;
(iii) Service will be compatible with your computer, device or software;
(iv) the use of Service, including, without limitation, the browsing and downloading of any information, will be free of any viruses or other destructive, intrusive, or disruptive, or harmful components;
(v) the transmission of the information to and from Service will be secure;
(vi) the use of Service will not infringe the rights (including, without limitation, intellectual property rights) of any person;
(vii) the use of Service will not cause any damage to your computer systems, software or electronic files;
(viii) the content presented on Service will be accurate, beneficial or reliable;
(ix) Service will meet your requirements or expectations in any way, or the result of using Service will be satisfactory and will fit your expectations or requirements.
No special relationship and any kind of advice, no representations
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of statement, representations or advice, expressed or implied, including investment, financial, trading, or any other sort of advice, and You should not treat any of Service’s content as such, and should not rely upon this content in Your financial, trading, investment, business or other decisions.
Neither We recommend nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to recommend that any fiat currency, any kind of securities, options, should be bought, sold, or held by You, and nothing on Service’s content should be taken as advice to buy, sell or hold any other financial instrument.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of statement of fact or law You can rely on. Any information We provide You with is subject to your own further check, inquiry and proper due diligence.
As with any financial or investment decisions, You should conduct your own research and due diligence, to properly evaluate the benefits and risks of any investment or financial transaction. You should also seek the advice and guidance of qualified accountants, financial advisors, tax advisors, legal counsels and investment advisors, in connection with any investment or financial transaction.
The information We provide You with is given without any responsibility from Our side and We do not assume any responsibility for any information, statement, representation or advice. We are not responsible for any decisions You make based on the information provided on Service.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to propose that You buy any currency, any kind of securities, options or other financial instrument, and nothing on Service’s content should be taken as an offer to buy, sell or hold any fiat currency, or any other financial instrument.
No offering to buy any financial instrument
Limitation of liability
In no event shall Hawex Group Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any damages, including, without limitation, loss of profits, data, business, failure to use Service, customer’s misunderstanding of Service or any other loss, arising out of or connected to Service (including negligence), including, but not limited to:
(i) your access to or use of or inability to access or use Service;
(ii) any Third-Party conduct or content on Service;
(iii) any content obtained from Service;
(iv) transmission or reception of harmful, infringing or unlawful information of whatever nature;
(v) any viruses or other harmful components contained on Service or spreading through it;
(vi) any statement or representations of fact or of law (both innocent and regardless, true or false);
(vii) lawfulness of Your use Service;
(viii) modification, suspension or discontinuance of Service or any its part;
(ix) any transactions made by You or any Third Party, their legality, consequences, loss, damage and value of currencies;
(x) unauthorised access, use or alteration of your transmissions or content, whether based on statute, common law, contractual terms, conditions or warranties (both expressed and implied), tort (including negligence) or any other legal theory, whether or not We have been informed of the possibility of such damage.
We disclaim and negate any responsibility for any representation or misrepresentation (including negligent), based on statute or common law.
This Contract excludes any liability of Hawex Group Ltd., its directors, employees, partners, agents, suppliers, or affiliates to the fullest extent permitted by applicable law, including any obligation to take reasonable care or exercise reasonable skill in the performance of a contract where the obligation arises from statute or common law, or from an expressed or implied term of Contract.
Under no circumstances We shall be responsible for any act or omission, including negligence, unless such act or omissions and their consequences could have been foreseen and avoided by the exercise of reasonable due diligence on Our part.
In the event, which would be held not to be covered by any of the exclusion clauses, including negligence or breach of Contract, including breach of conditions and so-called “fundamental breach”, Our liability is limited to the sum not exceeding £100 for appropriately proven damage which is claimed within twelve-month period since the event.
Force Majeure
We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond Our reasonable control, including but not limited to any acts of God, state, government or international authorities or bodies as well as Third Parties, labour disputes or other industrial disturbances, electrical, telecommunications, hardware, software or other utility or equipment failures, software or smart contract bugs or weaknesses, earthquakes, storms, or other nature-related events, blockages, embargoes, riots, strikes, acts or orders of government authority, acts of terrorism or war as well as other military activity, technological change, changes in interest rates or virtual currencies or other monetary conditions, and, for the avoidance of doubt, changes to any blockchain-related protocol.
Indemnification
To the maximum extent permitted by law, You agree to release, indemnify, defend and hold harmless Hawex Group Ltd. and its respective agents, employees, directors, successors, its independent contractors, service providers and consultants, and anyone acting on Our behalf, and assign from any loss, liability, claim, demand, damage costs and expenses (including, but not limited to, reasonable attorneys’ fees) asserted by any entity, resulting from any claim, allegation or demand, in any way connected with Your use (or misuse) of Service, transactions made (or not made) through Service, any and all claims based on publicity rights, defamation, invasion of privacy, copyright infringement, trademark infringement, or any other cause of action, arising out of or related to:
(i) Your use of Service;
(ii) any User Content or Feedback You provide;
(iii) Your violation of this Contract;
(iv) Your violation of any rights of another; or
(v) Your conduct in connection with Service.
If You are obligated to indemnify us, We will have the right, in Our sole and unfettered discretion, to control any action or proceeding and determine whether We wish to settle it, and if so, on what terms.
Termination of Contract
We may, without liability to You or any Third Party, refuse to let You open an Account, suspend your Account, or terminate Your Account or Your use of Service. Such actions may be taken as a result of Account inactivity, failure to provide or update identifying information, if We believe Your Account has been compromised, in order for Us to comply with laws or regulations, or Your violation of the terms of this Contract.
We are entitled to close Account unilaterally without prior notice if You do not utilise Account for transactions for more than six (6) months.
If You have funds remaining on Account, which has been suspended or closed, You will be able to access such funds and withdraw it to an external bank account (unless prohibited by law or a court order). If You are unable to login to Your Account because it has been suspended, You must contact Us via: info@hawex.com. If You have linked a bank account, debit card, or credit card to Your Account, We reserve the right to ask You to provide further identifying information before processing such withdrawal or transfer.
You may terminate Contract with Us at any time on the basis provided by law by closing your account and discontinuing use of Service or request to terminate Your Account by contacting Us via: info@hawex.com.
Upon termination, suspension or cancellation on the basis of the previous clauses, You will be denied access to Service and Your Account temporary or permanently.
Termination of Contract shall not entail termination of non-discharged obligations established before termination. All non-discharged obligations of the Parties established before terminating of Contract shall be discharged in accordance with the terms of Contract. You remain liable for all transactions made while Account was active as well as other non-discharged obligations established before termination.
If Your Account is closed on Our initiative or You fail to supply Us with instructions on transfer / outpayment of the account balance, the account balance shall be kept, no interest shall be accrued on it, and the account balance shall be paid out upon Your request pursuant to the respective application. We are entitled to withhold charge for keeping account balance after Account closure in accordance with Fees and Charges. Before paying the balance out, We are entitled to perform Your identification.
Availability, Errors and Inaccuracies, Updates and modification
Service could include technical, typographical, or photographic errors.
It is up to You to check all information which We provide.
Service may evolve over time. This means We may make changes, replace, or discontinue (temporarily or permanently) Service at any time for any reason with or without notice. In this case, You may be prevented from accessing or using Service. If, in Our sole discretion, We decide to permanently discontinue Service, We will provide You with notice via Our website.
Due to the wide variety of operating systems, configurations, and unique circumstances of users it is not possible to guarantee that an update to Service will not cause unintended consequences for You and We specifically disclaim any responsibility or liability for this risk.
Changes to this Contract
Please be aware that We may revise Contract from time to time. Therefore, We reserve the right, at Our sole discretion, to update, change or replace any part of this Contract by posting updates and changes. You might be notified about the updates of Contract, but it is your responsibility to check periodically for changes. We advise You to revisit Agreement and the Terms pages as well as Fees and Charges page on Our website from time to time to make sure You are familiar with the current version of Contract. The effective date which is at the top of the document informs You about the latest versions. Your continuing use of Service following the posting of any changes to Contract constitutes acceptance of those changes.
If You do not agree to any updated terms or conditions of Contract, You must stop using Service.
Change of Control
In the event that We are acquired by or merged with a Third-Party entity, We reserve the right, in any of these circumstances, to transfer or assign the information We have collected from You as part of such merger, acquisition, sale, or other change of control.
Governing Law, Jurisdiction
Regardless Your place of residence or where You access or use Service, this Contract an Your use of Service is governed by the laws of England and Wales.
The competent courts in London in the United Kingdom of Great Britain and Northern Ireland have exclusive and sole jurisdiction over any dispute, claim or controversy relating to Service or with respect to any matter relating to this Contract. You hereby expressly consent to personal jurisdiction in the United Kingdom of Great Britain and Northern Ireland and expressly waive any right to object to such personal jurisdiction or bring any proceeding before any other court of any other jurisdiction.
Any dispute, claim or controversy (“Claim”) relating to Service or with respect to any matter relating to this Contract shall be resolved by the Parties through negotiations.
Notwithstanding the foregoing, We may lodge a claim against You pursuant to the indemnity clause above in any court adjudicating Claim against us.
Our failure to enforce any right or provision of Contract will not be considered a waiver of those rights. If any provision of Contract is held to be invalid or unenforceable by a court, the remaining provisions of Contract remain in effect.
Governing Language and Translation. Interpretation
You agree that the present Agreement, Terms, Fees and Charges, Our AML Statement, Our Privacy Policy and other notices have been drawn up in English. Although translations to other languages of any of the foregoing documents may be available, such translations may not be up to date or complete. Accordingly, You agree that in the event of any conflict, inconsistency, contradiction, ambiguity or doubt between the English language version of the foregoing documents and any other translations thereto, the English language version of such documents shall govern.
The present Agreement, Terms, Fees and Charges, Our AML Statement, Our Privacy Policy and other notices as well as their separate provisions should be interpreted according to the ordinary natural meaning of wording, overall nature and purposes of the documents and business common sense as an ordinary reasonable and decent person would understand them.
Intellectual Property Rights
Service is licensed to You on a limited, revocable, personal, non-exclusive, non-transferrable, non-assignable, royalty-free, worldwide basis.
You access and use Service solely for approved purposes as determined by this Contract. Any other use of Service is expressly prohibited.
The materials contained in Service are protected by applicable copyright and trademark law.
You may not copy, reverse engineer, modify, frame, scrape, rent, lease, loan, sell, distribute or create derivative works of Service’s content, in whole or in part, in any way or by any means, whether manual or automated.
You may not use any name, mark, logo or domain name that is confusingly similar to Our marks, logos and Internet domain names. You must refrain from any action or omission that may dilute or damage Our goodwill.
Privacy
We respect your privacy as further explained in Our Privacy Policy.

Contacting us: info@hawex.com.
Using this application (following this link) (hereinafter, Product) You are accepting the Offer (hyperlink + tick-box), and, therefore, agreeing to be bound by terms, conditions and warranties of the Contract as well as all applicable laws and regulations, and agree that You are responsible for compliance with any applicable international, domestic or local laws.

BOTH DOCUMENTS PROVIDED VIA LINKS ABOVE HAVE LEGAL EFFECT AND COMPOSE THE ENTIRE OFFER INCLUDING ALL CONTRACTUAL PROVISIONS, SUCH AS PROVISIONS REGARDING SUBJECT-MATTER OF CONTRACT, OBLIGATIONS OF THE PARTIES, WARRANTY, LIMITED LIABILITY, INDEMNIFICATION AND ASSIGNMENT. YOU SHOULD CAREFULLY READ THESE PROVISIONS BEFORE STARTING USE OF PRODUCT; HOWEVER, SINCE YOU USE PRODUCT, THEY ARE BINDING FOR YOU WHETHER YOU ACTUALLY READ THEM OR NOT.
Public Offer for Mobile, Web and Desktop Fiat Wallet Applications
Public offers
User Agreement
The provisions below are of legal nature and should be read carefully before starting use of Service, however, since using Service, they are binding for You whether You actually read them or not.

For your convenience the User Agreement is divided into the following sections:
Section headings in this Agreement are for convenience only, and shall not govern the meaning or interpretation of any provision of this Agreement.
This is a contract (Contract) between You (“You” or “Your”), a user of the HAWEX software program and its related services (“Service”), and HAWEX GROUP Private Limited Company incorporated in the United Kingdom having its registered office at Unit 111470, Second Floor, 6 Market Place, London, Fitzrovia, W1W 8AF, United Kingdom (“We”, “Us” and “Our”). We and You hereinafter are jointly referred to as the Parties.
The present Contract includes the terms, conditions and warranties on use of Service and consist of:
(i) the present Agreement (“Agreement”);
(ii) Terms of Use (“Terms”);
(iii) Fees and Charges.
These three sets of provisions compose Contract cumulatively, are equally legally binding and do not substitute each other.
All provisions included into the present Agreement are going to the root and heart of Contract and constitute its conditions.
All provisions embraced by the other documents shell be treated as warranties.
Please read the following provisions of Agreement as well as Terms of Use, Fees and Charges, AML Statement and Privacy Policy carefully.
Entire agreement. These two sets of provisions constitute the entire Contract between You and Us regarding to Service, and supersede, replace and terminate any prior, contemporaneous or further negotiations, representations, agreements and statements We might have between Us regarding to Service, both oral and written, as well as any implied statutory or common law or custom terms, conditions and warranties. Any other notices or documents do not constitute terms of contract and do not alter the present Contract unless this intention clearly and expressly specified.
Hereby We disclaim and negate all other terms, conditions and warranties of any kind, whether expressed or implied (both statutory, common law or custom), including, but not limited to terms, conditions or warranties of merchantability, fitness for a particular purpose, or course of performance, or non-infringement of intellectual property or other violation of rights.
Conclusion of Contract. By signing up, and creating Your Account as described below, You accept Our Offer and agree to be bound by the terms of both: this Agreement and Terms, as well as all applicable laws and regulations, and agree that You are responsible for compliance with applicable international, domestic or local laws.
Since this moment the offer is accepted and You are the party of Contract on the terms offered.
If You do not agree with any of the terms, You are prohibited from using or accessing Service. These provisions are non-negotiable and You can accept them solely on the whole. Any partial acceptance of Our Offer or counter-offers is unacceptable and not to be considered.
It is your responsibility to accept or deny this Offer.
Severability. If any provision of Contract is held to be illegal, invalid, or unenforceable by a competent court, then the provision shall be performed and enforced to the maximum extent permitted by law to reflect as closely as possible, the original intention of that provision, and the remaining provisions of Contract shall continue to remain in full force and effect.
Waivers. Failure on Our part to demand performance of any provision in this Contract shall not constitute a waiver of any of Our rights under this Contract.
Relationship. This Contract does not create any agency, partnership, employment or fiduciary relationship between You and Us.
Assignment. You may not assign or transfer your rights and obligations under Contract without Our prior written consent. Any attempted or actual assignment by you, without Our prior written consent, shall be null and void.
Service
Service is a software program that You may, in accordance with this Agreement, install on Your device(s) or use as a desktop version. Service enables the transmission of funds in fiat currencies via electronic funds transfer, wire transfer or other electronic methods. Service also enables to order a payment card and use it to pay for goods and services. More information is available in Terms.
Use of Service falls within the scope of the Directive (EU) 2015/2366 of the European Parliament and of the Council – Payment Services Directive (PSD2) as is on 11 pm 31 December 2020 (Brexit day). No alteration made after this time is applied.
Service is owned and operated by HAWEX GROUP Private Limited Company incorporated in the United Kingdom having its registered office at Unit 111470, Second Floor, 6 Market Place, London, Fitzrovia, W1W 8AF, United Kingdom.
We provide Client with possibility of integration and cross functionality with other products of HAWEX trademark. For utilising each product, Client should conclude a separate contract, accepting the Offer.
RISK WARNING
Trading and investing involve substantial risk of loss and is not suitable for all types of investors. Please make sure You are investing mindfully after understanding the nature, complexity and risks. You should not purchase any currency unless You understand the extent of your exposure to potential loss. Please make sure You are not risking funds You cannot afford to lose. In no event We are liable to any loss or damage of any kind incurred as a result of the use of Service.
Using Service, You have access to the software designed, but You are also responsible for what You do with it.
You are responsible for preserving the device used to access Service and for non-disclosing Your identification information and Your Account credentials to Third Parties. To receive Service in a compliant and safe manner, You undertake the responsibilities according to this Contract.
If You suppose that Your Account has been compromised, discover any suspicious activity in Your wallet or have lost Your device used to access Service, immediately let Us know via info@hawex.com.
Service is designed for lawful use only.
Your use of Service is only permitted if You abide the laws of the jurisdiction where You reside and those of the United Kingdom of Great Britain and Northern Ireland (where We are based).
By accessing or using Service, You agree to do so in compliance with the terms of Contract and with applicable laws and regulations. You further represent and warrant that You will not use Service if the laws of the United Kingdom of Great Britain and Northern Ireland and the country where You reside prohibit You from doing so.
Use of Service is not available for you, in whole or in part, in certain regions, countries, or jurisdictions, in order to comply with certain rules and regulations (list).
Creating Your Account, You confirm that:
(i) You are at least 18 (eighteen) years old and have full legal capacity and ability to act in order to perform Contract;
(ii) Transactions and all their consequences are binding for You and do not cause infringements of the laws of the United Kingdom of Great Britain and Northern Ireland or the laws of the place of performance of Contract;
(iii) You are not engaged in money laundering, that is, concealing or disguising the criminal origin of funds or other estate obtained as a result of criminal offence, or in terrorism financing, and You are only transacting on Service with legally-obtained funds that rightfully and lawfully belong to You;
(iv) You are not a citizen or resident of any jurisdiction or territory sanctioned or considered prohibited for cooperation by the United Nations Authorities, Parliament, Her Majesty’s Government, Her Majesty’s Treasure, or any other authority with jurisdiction over Us or Service, as it specified during the Registration;
(v) You do not cooperate with any prohibited for cooperation country or territory included in financial sanctions regime, and does not cooperate with any jurisdiction or territory sanctioned or considered prohibited for cooperation by the United Nations Authorities, Parliament, Her Majesty’s Government, Her Majesty’s Treasure, or any other authority with jurisdiction over Us or Service, as it specified during the Registration;
(vi) You are not sanctioned by the United Nations Authorities, Parliament, Her Majesty’s Government, Her Majesty’s Treasure, or any other authority with jurisdiction over Us or Service;
(vii) You may not use Service if You are located in, or a citizen or resident of any state, country, territory or other jurisdiction where Your use of Service would be illegal or otherwise violate any applicable law;
(viii) You also may not use Service if You are located in, or a citizen or resident of, any other jurisdiction where We have determined, at Our discretion, to prohibit the use of Service. We may implement controls to restrict access to Service from any jurisdiction prohibited pursuant to Contract. You agree to comply with Contract even if Our methods to prevent the use of Service are not effective or can be bypassed;
(ix) You have provided true and accurate data about Yourself during the Account registration or during the usage of Service. You shall update the information if the submitted information is not accurate anymore. You shall bear any losses that occur due to submission of invalid data;
You further represent that You will not use Service to conduct any transaction with or on behalf of any person or entity listed in clauses from (ii) to (v) above or otherwise in violation of applicable law. We may cease to provide Service to You for any reason, and with no notice, if it determines that You have violated any of the above representations. You understand and consent that We may be legally required to detain, to deny your access to, and to report to one or more governmental authorities if Your property or property interests are in Our possession or control in the event of certain sanctions imposing these obligations.
You agree to notify Us immediately in writing if Your status under any of the above provisions changes.
We reserve the right to take a decision regarding the possible termination of Contract with You if You are a citizen or resident of any third countries of high risk, as it specified during the Registration.
Eligibility and lawfulness
In order to access and use Service, You must create Your personal account (“Account”). For the registration of Account, We ask You to provide Us with the details We describe in Our Privacy Policy. Service features are activated and available only to users who have successfully completed the sign-on process.
Instead of creating the new Account You may choose to use Your existing Account of custodial cryptocurrency wallet. That is a subject to very similar rules and require similar scope of information You should provide Us with.
The creation and use of Your Account might be subject to identification and verification, as required by statutory and regulatory obligations incumbent on Us. You agree to provide Us with the information upon Our request for the purposes of identity verification, compliance with know-your-customer (KYC) requirements, as well as prevention of money laundering, terrorism financing, fraud or any other financial crime (AML).
We specify Our legal obligations, corporate AML principles and particular ways to achieve them in Our AML Statement, which We recommend to get acquainted with.
During Account registration You must specify Your valid phone number and valid e-mail address to receive confirmation code via SMS and confirmation link via e-mail to proceed with Account verification.
You must supply Us with verification information and documents as described in Terms and Our AML Statement. The scope of this information may vary depending on country You reside or other circumstances.
You may be entitled to utilise Service remotely by using the authentication means (hereinafter referred to as Authentication Means) following Our procedure described in Terms.
You agree that any acts confirmed by using Authentication Means are binding and have equal legal effect as a signed written contract.
If Authentication Means become known to a Third Party, You are responsible for all consequences until the moment of notifying Us.
Creating Your Account, You agree to:
(i) provide accurate, current and complete information;
(ii) maintain and promptly update Your Account information;
(iii) maintain the security and confidentiality of Your login credentials and restrict access to Your Account and Your device;
(iv) promptly notify Us if You discover or otherwise suspect any security breaches related to Service;
(v) take responsibility for all activities that occur under Your Account and accept all risks of unauthorised access.
We reserve the right to request additional information to verify Your identity, during the registration process, throughout Your use of Service or when You submit requests related to Your Account.
We have a right to suspend Your use of Service in case You fail to submit the requested information or submitted information is considered to be inaccurate or incomplete.
Based on Our AML Policy, some Service’s functionality (for instance, transaction limits) may depend on information You provide Us with.
If You want to increase limits, You may be asked to specify reasons for limits increasing and provide the source of funds confirmation and actual address confirmation unless these documents were provided earlier.
Registration and Account
When using Service, You must refrain from:
(I) Breaching the terms of Contract or any other applicable rules and instructions that We may convey with respect to Service;
(II) Interfering with, burdening or disrupting the functionality of Service;
(III) Breaching the security of Service or publicly identifying any security vulnerabilities in it;
(IV) Circumventing or manipulating the operation or functionality of Service, or attempting to enable features or functionalities that are otherwise disabled, inaccessible or undocumented in Service;
(V) Sending automated or machine-generated queries;
(VI) Impersonating any person or entity, or making any false statement pertaining to your identity or affiliation with any person or entity;
(VII) Collecting, harvesting, obtaining or processing personal information regarding to Service’s users, without their prior explicit consent;
(VIII) Abusing, harassing, threatening or intimidating other users of Service;
(IX) Linking to Service from web pages or applications that contain pornographic content or content that encourages racism or wrongful discrimination or other prohibited or harmful content;
(X) Engaging in any activity that constitutes a criminal offense or gives rise to civil liability;
(XI) Transferring Your Account to another person;
(XII) Violating any applicable law;
You are solely responsible for the content You make available through Service and for the consequences associated with doing so.
Prohibited use
Anti-money laundering (AML). Know your customer (KYC) policies
In order to let You use Service, We may verify your identity. You might be required to provide Us or Third Parties with all the necessary and requested information, as it described in Our Privacy Policy.
We are legally bound to share some information about Your identity and transactions with competent state authorities.
If You do not provide the information requested or provide inaccurate or incorrect information You may be denied to use Service, or Your transactions may be cancelled or postponed.
Based on information You provide, You are assumed a particular KYC status or level. Some Service’s functionality (for instance, transaction limits) may depend on Your KYC status.
Taxes and other local regulations
It is your responsibility to comply with local laws in respect to the legal usage of Service and the regulatory qualification of virtual currencies in your jurisdiction, including compliance with local tax regulations.
You are responsible for determining what taxes apply, for tax payment and for interacting with the appropriate tax authority.
We are not responsible for determining your tax obligations.
Termination and Restriction of the Transaction
We are entitled at Our own to refuse, suspend or terminate any transaction, change the term of executing the transaction, set restrictions on any transaction, inter alia, freeze or attach the funds and assets, limit the availability of Service without notice and without liability for any losses or additional expenses in the following cases:
(i) Your certification appears to be false;
(ii) suspected unauthorised activity on Your Account;
(iii) suspected Your involvement in money laundering or terrorism financing;
(iv) suspected fraud or other unlawful, dishonest or unethical action;
(v) suspected Your death;
(vi) Your failure to supply the requested information, or providing Us with false information or fake document;
(vii) in order to comply with applicable law or requirements of the financial institutions or organisations involved in execution of the transaction, or Our internal policies;
(viii) the transaction is suspected to result in direct or indirect violation of sanctions set by the United Nations Authorities, Parliament, Her Majesty’s Government, Her Majesty’s Treasury, or any other authority with jurisdiction over Us, as specified during the Registration;
(ix) We consider or suspect some default on Your obligations to have occurred or to possibly occur.
Charges, Commissions and other Payments
We are entitled to charge some commissions and other Charges (“Charges”) for processing Your transactions.
The amount and requirements of these Charges are specified in the Terms and the Fees and Charges (“Fees and Charges”).
We are entitled to unilaterally amend the Fees and Charges. We inform You of amendments to the Fees and Charges by means of publication at the website hawex.com. Additionally, We may inform each You individually.
Whether You disagree to the amendments, You are entitled to terminate Contract, without sanctions applied.
Whether You fail to submit objections before the day on which amendments to the Fees and Charges come into force, You are deemed to agree to those amendments.
The general currency exchange rates and reference interest rates (the rates We use to calculate the interest applicable to the transaction, which You can check on publicly available sources) set by Us are not included in the Fees and Charges and shall be stated at the moment of rendering the respective service. You consent that the general currency exchange rates and reference interest rates set by Us may be changed at any time without prior notification, considering currency exchange rate and reference interest rate fluctuations in financial markets.
You agree that the general currency exchange rate published at the website hawex.com may differ from the currency exchange rate applicable to a particular transaction, and We are entitled to inform You about actual rate after execution of the transaction by means of account statement / report.
We are entitled to cease rendering Service without any notice if You have not paid appropriate fee or charge. In such a case We are not responsible for Your losses or other additional expenses. We are entitled to continue rendering Service at Our own discretion and acquiring the corresponding rights to claim appropriate sums.
If taxes, duties or similar payments are imposed on Charges, We are entitled to withhold such payments from You, with the Charge amount being increased accordingly.
If You default on Your obligations under Contract, or any legal protection proceedings have been initiated, We are entitled to use Your funds available at Service for decreasing the amount of Your liabilities or discharging those completely.
Confidentiality of Transmissions Over the Internet
The transmission of data or information (including communications by e-mail) over the Internet or other publicly accessible networks is not completely secure, and is subject to possible loss, interception, or alteration while in transit. Accordingly, while We take commercially reasonable efforts to safeguard the privacy of the information You provide to Us and treat such information in accordance with Our Privacy Policy.
Third-Party Service Provider Risks & Disclaimer
Service may be used to interact with Third-Party Services.
Third-Party Services that You interact with through Service may require an account to use and You may be required to become a party to an agreement with that Third Party for which You are solely responsible. We are not a party to the purchase, sale or trade of any digital assets that are affected through Third-Party service providers, or any transactions involving fiat currency, and do not act as a seller or supplier. Any agreement that You enter with any Third Party to purchase, sell or trade digital assets, or to send fiat currency, is between You and that Third Party, and You are solely responsible for ensuring that You agree to applicable terms, and that the Third Party complies with all applicable laws that may apply to You. Such agreements are not enforceable against Us, and do not bind Us or limit Our rights under this Contract or applicable law.
We are not responsible for the legal terms (e.g., “terms of use agreement”), privacy policies, or the practices and/or transactions of and involving the payment processor or the transaction service providers, or the compliance of these providers with legal requirements (in Your jurisdiction or elsewhere).
External links, brand names, and logos in Service are not endorsements. Even where Service may include language about “recommendations” these should be understood as being based on aggregate user behaviour and not a specific recommendation for You.
We have not reviewed these sites or links and are not responsible for the contents of any such linked site. Use of any such linked web site is at the user’s own risk.
We strongly advise You to read the terms and conditions and privacy policies of any Third-Party websites or services that You visit.
We reserve the right to terminate or suspend access to these Third-Party Services immediately, without prior notice or liability, for any reason whatsoever.
We may use some Third-Party, including open source, solutions, provide Third-Party libraries to You as part of Service’s solution but shall not be considered to be the owner or licensor of the Third-Party libraries. Please refer to the services and respect the relevant Third-Party licenses.
Application marketplace
Your use of Service may be subject to additional Third-Party terms and conditions that govern that application marketplace from which You downloaded the App, such as iTunes, Google Play or Amazon App-store for Android. Such Third Parties are not responsible for providing maintenance and support services with respect to Service.
In case of a conflict between this Agreement or Our Terms of Use and the particular marketplace’s terms and conditions, the last will prevail.
You must comply with applicable Third-Party terms of agreement when using Service.
Complimentary Technical Support
Customer support is offered to You (or any other user) without charge of any kind but is provided solely at Our discretion, and may be discontinued or modified at any time.
If You choose to make use of Our free customer support services, then You must treat Our customer support staff with respect. You must also take care not to provide Your Account credentials (which Our support staff will never ask for) in order to stay safe.
Digital assets can be complicated and it is difficult to provide complimentary support to a global user base in the digital asset space. Although Our customer support staff strive to do their best, You are the one who is responsible for any losses that may result from inappropriately followed advice or even appropriately followed advice that has negative consequences for You. If You are concerned about possible losses or errors, You should retain Your own independent professional advisors or technical experts to assist You with Your unique circumstances.
You expressly acknowledge that We are not responsible for any errors, misunderstandings, incorrect/incomplete explanations or instructions, and that Our customer support is not a substitute for paid technical experts. To the extent permitted by applicable law, this support is offered to You without warranty of any kind and shall be at Your risk.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of statement, representations or advice, expressed or implied, including investment, financial, trading, or any other sort of advice, and You should not treat any of Service’s content as such, and should not rely upon this content in Your financial, trading, investment, business or other decisions.
Neither We recommend nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to recommend that any fiat currency, any kind of securities, options, should be bought, sold, or held by You, and nothing on Service’s content should be taken as advice to buy, sell or hold any other financial instrument.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of statement of fact or law You can rely on. Any information We provide You with is subject to your own further check, inquiry and proper due diligence.
As with any financial or investment decisions, You should conduct your own research and due diligence, to properly evaluate the benefits and risks of any investment or financial transaction. You should also seek the advice and guidance of qualified accountants, financial advisors, tax advisors, legal counsels and investment advisors, in connection with any investment or financial transaction.
The information We provide You with is given without any responsibility from Our side and We do not assume any responsibility for any information, statement, representation or advice. We are not responsible for any decisions You make based on the information provided on Service.
No special relationship and any kind of advice, no representations
Representations. Service is provided on an “as is” and “as available” basis without any warranty or representation expressed or implied.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any warranties or representations, expressed or implied, including that use of Service will always be safe, secure, or error-free, or that it will function without disruptions, delays, bugs, or imperfections, as well as any statements regarding capacity, suitability for use or performance of Service, or the content presented on, or through Service, whether or not made by Us.
Specifically, You should be careful not to assume that a price of a digital asset in Service, or of a fiat currency, is the only possible price or even a “correct” price as the actual pricing may differ in Your local market or may be out-of-date for Your use case.
It is Your own responsibility to check any information or materials provided via Service, it does not usually require any special knowledge or skills.
Security and lawfulness of Service and its content. We are unable to exercise control over the security and lawfulness of information passing over the network.
Service is only offered to You if You reside in jurisdiction where it may be lawfully offered and You agree to be solely and fully responsible for determining whether the use of Service is compatible with laws of the jurisdiction where You reside. The legality and compatibility with the applicable law of your use of Service as well as particular way and extend of its use is at Your own risk.
Accuracy of Service’s content. We are constantly updating Services and services which may be offered under HAWEX trademark. Products or services represented on Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information.
Service integrates many Third-Party data sources in an effort to provide relevant data to users but this data is typically beyond Our control. We do not have any liability to You for incorrect data and You should verify any data You receive through Service before acting on it.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
We do not make or give and neither Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of representations concerning the accuracy, likely results, or reliability of the use of any materials or otherwise relating to such materials or on any sites linked to this Service.
To the fullest extent permitted by applicable law, We and Our officers, directors, shareholders, employees, contractors and affiliates disclaim all warranties and representations, whether expressed or implied (both by statute and common law), including implied warranties of merchantability, fitness for purposes or for particular purpose, title, quality, compatibility, performance, security, accuracy and non-infringement as well as enhanced goodwill or expected benefits, including, but not limited to:
(i) Service will function uninterrupted, secure or available at any particular time or location;
(ii) any errors or defects will be corrected;
(iii) Service will be compatible with your computer, device or software;
(iv) the use of Service, including, without limitation, the browsing and downloading of any information, will be free of any viruses or other destructive, intrusive, or disruptive, or harmful components;
(v) the transmission of the information to and from Service will be secure;
(vi) the use of Service will not infringe the rights (including, without limitation, intellectual property rights) of any person;
(vii) the use of Service will not cause any damage to your computer systems, software or electronic files;
(viii) the content presented on Service will be accurate, beneficial or reliable;
(ix) Service will meet your requirements or expectations in any way, or the result of using Service will be satisfactory and will fit your expectations or requirements.
No Warranty
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to propose that You buy any currency, any kind of securities, options or other financial instrument, and nothing on Service’s content should be taken as an offer to buy, sell or hold any fiat currency, or any other financial instrument.
No offering to buy any financial instrument
Limitation of liability
In no event shall Hawex Group Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any damages, including, without limitation, loss of profits, data, business, failure to use Service, customer’s misunderstanding of Service or any other loss, arising out of or connected to Service (including negligence), including, but not limited to:
(i) your access to or use of or inability to access or use Service;
(ii) any Third-Party conduct or content on Service;
(iii) any content obtained from Service;
(iv) transmission or reception of harmful, infringing or unlawful information of whatever nature;
(v) any viruses or other harmful components contained on Service or spreading through it;
(vi) any statement or representations of fact or of law (both innocent and regardless, true or false);
(vii) lawfulness of Your use Service;
(viii) modification, suspension or discontinuance of Service or any its part;
(ix) any transactions made by You or any Third Party, their legality, consequences, loss, damage and value of currencies;
(x) unauthorised access, use or alteration of your transmissions or content, whether based on statute, common law, contractual terms, conditions or warranties (both expressed and implied), tort (including negligence) or any other legal theory, whether or not We have been informed of the possibility of such damage.
We disclaim and negate any responsibility for any representation or misrepresentation (including negligent), based on statute or common law.
This Contract excludes any liability of Hawex Group Ltd., its directors, employees, partners, agents, suppliers, or affiliates to the fullest extent permitted by applicable law, including any obligation to take reasonable care or exercise reasonable skill in the performance of a contract where the obligation arises from statute or common law, or from an expressed or implied term of Contract.
Under no circumstances We shall be responsible for any act or omission, including negligence, unless such act or omissions and their consequences could have been foreseen and avoided by the exercise of reasonable due diligence on Our part.
In the event, which would be held not to be covered by any of the exclusion clauses, including negligence or breach of Contract, including breach of conditions and so-called “fundamental breach”, Our liability is limited to the sum not exceeding £100 for appropriately proven damage which is claimed within twelve-month period since the event.
Force Majeure
We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond Our reasonable control, including but not limited to any acts of God, state, government or international authorities or bodies as well as Third Parties, labour disputes or other industrial disturbances, electrical, telecommunications, hardware, software or other utility or equipment failures, software or smart contract bugs or weaknesses, earthquakes, storms, or other nature-related events, blockages, embargoes, riots, strikes, acts or orders of government authority, acts of terrorism or war as well as other military activity, technological change, changes in interest rates or virtual currencies or other monetary conditions, and, for the avoidance of doubt, changes to any blockchain-related protocol.
Indemnification
To the maximum extent permitted by law, You agree to release, indemnify, defend and hold harmless Hawex Group Ltd. and its respective agents, employees, directors, successors, its independent contractors, service providers and consultants, and anyone acting on Our behalf, and assign from any loss, liability, claim, demand, damage costs and expenses (including, but not limited to, reasonable attorneys’ fees) asserted by any entity, resulting from any claim, allegation or demand, in any way connected with Your use (or misuse) of Service, transactions made (or not made) through Service, any and all claims based on publicity rights, defamation, invasion of privacy, copyright infringement, trademark infringement, or any other cause of action, arising out of or related to:
(i) Your use of Service;
(ii) any User Content or Feedback You provide;
(iii) Your violation of this Contract;
(iv) Your violation of any rights of another; or
(v) Your conduct in connection with Service.
If You are obligated to indemnify us, We will have the right, in Our sole and unfettered discretion, to control any action or proceeding and determine whether We wish to settle it, and if so, on what terms.
Termination of Contract
We may, without liability to You or any Third Party, refuse to let You open an Account, suspend your Account, or terminate Your Account or Your use of Service. Such actions may be taken as a result of Account inactivity, failure to provide or update identifying information, if We believe Your Account has been compromised, in order for Us to comply with laws or regulations, or Your violation of the terms of this Contract.
We are entitled to close Account unilaterally without prior notice if You do not utilise Account for transactions for more than six (6) months.
If You have funds remaining on Account, which has been suspended or closed, You will be able to access such funds and withdraw it to an external bank account (unless prohibited by law or a court order). If You are unable to login to Your Account because it has been suspended, You must contact Us via: info@hawex.com. If You have linked a bank account, debit card, or credit card to Your Account, We reserve the right to ask You to provide further identifying information before processing such withdrawal or transfer.
You may terminate Contract with Us at any time on the basis provided by law by closing your account and discontinuing use of Service or request to terminate Your Account by contacting Us via: info@hawex.com.
Upon termination, suspension or cancellation on the basis of the previous clauses, You will be denied access to Service and Your Account temporary or permanently.
Termination of Contract shall not entail termination of non-discharged obligations established before termination. All non-discharged obligations of the Parties established before terminating of Contract shall be discharged in accordance with the terms of Contract. You remain liable for all transactions made while Account was active as well as other non-discharged obligations established before termination.
If Your Account is closed on Our initiative or You fail to supply Us with instructions on transfer / outpayment of the account balance, the account balance shall be kept, no interest shall be accrued on it, and the account balance shall be paid out upon Your request pursuant to the respective application. We are entitled to withhold charge for keeping account balance after Account closure in accordance with Fees and Charges. Before paying the balance out, We are entitled to perform Your identification.
Availability, Errors and Inaccuracies, Updates and modification
Service could include technical, typographical, or photographic errors.
It is up to You to check all information which We provide.
Service may evolve over time. This means We may make changes, replace, or discontinue (temporarily or permanently) Service at any time for any reason with or without notice. In this case, You may be prevented from accessing or using Service. If, in Our sole discretion, We decide to permanently discontinue Service, We will provide You with notice via Our website.
Due to the wide variety of operating systems, configurations, and unique circumstances of users it is not possible to guarantee that an update to Service will not cause unintended consequences for You and We specifically disclaim any responsibility or liability for this risk.
Changes to this Contract
Please be aware that We may revise Contract from time to time. Therefore, We reserve the right, at Our sole discretion, to update, change or replace any part of this Contract by posting updates and changes. You might be notified about the updates of Contract, but it is your responsibility to check periodically for changes. We advise You to revisit Agreement and the Terms pages as well as Fees and Charges page on Our website from time to time to make sure You are familiar with the current version of Contract. The effective date which is at the top of the document informs You about the latest versions. Your continuing use of Service following the posting of any changes to Contract constitutes acceptance of those changes.
If You do not agree to any updated terms or conditions of Contract, You must stop using Service.
Change of Control
In the event that We are acquired by or merged with a Third-Party entity, We reserve the right, in any of these circumstances, to transfer or assign the information We have collected from You as part of such merger, acquisition, sale, or other change of control.
Governing Law, Jurisdiction
Regardless Your place of residence or where You access or use Service, this Contract an Your use of Service is governed by the laws of England and Wales.
The competent courts in London in the United Kingdom of Great Britain and Northern Ireland have exclusive and sole jurisdiction over any dispute, claim or controversy relating to Service or with respect to any matter relating to this Contract. You hereby expressly consent to personal jurisdiction in the United Kingdom of Great Britain and Northern Ireland and expressly waive any right to object to such personal jurisdiction or bring any proceeding before any other court of any other jurisdiction.
Any dispute, claim or controversy (“Claim”) relating to Service or with respect to any matter relating to this Contract shall be resolved by the Parties through negotiations.
Notwithstanding the foregoing, We may lodge a claim against You pursuant to the indemnity clause above in any court adjudicating Claim against us.
Our failure to enforce any right or provision of Contract will not be considered a waiver of those rights. If any provision of Contract is held to be invalid or unenforceable by a court, the remaining provisions of Contract remain in effect.
Intellectual Property Rights
Service is licensed to You on a limited, revocable, personal, non-exclusive, non-transferrable, non-assignable, royalty-free, worldwide basis.
You access and use Service solely for approved purposes as determined by this Contract. Any other use of Service is expressly prohibited.
The materials contained in Service are protected by applicable copyright and trademark law.
You may not copy, reverse engineer, modify, frame, scrape, rent, lease, loan, sell, distribute or create derivative works of Service’s content, in whole or in part, in any way or by any means, whether manual or automated.
You may not use any name, mark, logo or domain name that is confusingly similar to Our marks, logos and Internet domain names. You must refrain from any action or omission that may dilute or damage Our goodwill.
We respect your privacy as further explained in Our Privacy Policy.

Contacting us: info@hawex.com.
Privacy
You agree that the present Agreement, Terms, Fees and Charges, Our AML Statement, Our Privacy Policy and other notices have been drawn up in English. Although translations to other languages of any of the foregoing documents may be available, such translations may not be up to date or complete. Accordingly, You agree that in the event of any conflict, inconsistency, contradiction, ambiguity or doubt between the English language version of the foregoing documents and any other translations thereto, the English language version of such documents shall govern.
The present Agreement, Terms, Fees and Charges, Our AML Statement, Our Privacy Policy and other notices as well as their separate provisions should be interpreted according to the ordinary natural meaning of wording, overall nature and purposes of the documents and business common sense as an ordinary reasonable and decent person would understand them.
Governing Language and Translation. Interpretation
Following this link, You are starting to utilise HAWEX fiat payment service, including IBAN accounts and payment cards (hereinafter, Service), and therefore accepting the Offer (hyperlink + tick-box), agreeing to be bound by terms, conditions and warranties of the Contract as well as all applicable laws and regulations, and agree that You are responsible for compliance with any applicable international, domestic or local laws.

BOTH DOCUMENTS PROVIDED VIA LINKS ABOVE HAVE LEGAL EFFECT AND COMPOSE THE ENTIRE OFFER INCLUDING ALL CONTRACTUAL PROVISIONS, SUCH AS PROVISIONS REGARDING SUBJECT-MATTER OF CONTRACT, OBLIGATIONS OF THE PARTIES, WARRANTY, LIMITED LIABILITY, INDEMNIFICATION AND ASSIGNMENT. YOU SHOULD CAREFULLY READ THESE PROVISIONS BEFORE STARTING USE OF SERVICE; HOWEVER, SINCE YOU USE SERVICE, THEY ARE BINDING FOR YOU WHETHER YOU ACTUALLY READ THEM OR NOT.
Public Offer for Mobile, Web and Desktop Custodial Wallet Applications
Public offers
User Agreement
The provisions below are of legal nature and should be read carefully before starting use of Service, however, since using Service, they are binding for You whether You actually read them or not.

For your convenience the User Agreement is divided into the following sections:
Section headings in this Agreement are for convenience only, and shall not govern the meaning or interpretation of any provision of this Agreement.
This is a contract (Contract) between You (“You” or “Your”), a user of the HAWEX custodial wallet software program and its related services (“Product”), and Alsaqr Payment Services Provider (PSP) is incorporated in the United Arab Emirates, Dubai, Mainland having registered office at Liberty Building, Land Area Al Garhoud, Plot №161-0, Land DM №214-505, Makani №32731 93073, Office № M3-0300, Dubai, United Arab Emirates (“We”, “Us” and “Our”). We and You hereinafter are jointly referred to as the Parties.
The present Contract includes the terms, conditions and warranties on use of Service and consist of:
(i) the present Agreement (“Agreement”);
(ii) Terms of Use (“Terms”);
(iii) Fees and Charges.
These three sets of provisions compose Contract cumulatively, are equally legally binding and do not substitute each other.
All provisions included into the present Agreement are going to the root and heart of Contract and constitute its conditions.
All provisions embraced by the other documents shell be treated as warranties. Please read the following provisions of Agreement as well as Terms of Use, Fees and Charges, Privacy Policy.
Entire agreement. These three sets of provisions constitute the entire Contract between You and Us regarding to Product, and supersede, replace and terminate any prior, contemporaneous or further negotiations, representations, agreements and statements We might have between Us regarding to Product, both oral and written, as well as any implied statutory or case-law or custom terms, conditions and warranties. Any other notices or documents do not constitute terms of contract and do not alter the present Contract unless this intention clearly and expressly specified.
Hereby We disclaim and negate all other terms, conditions and warranties of any kind, whether expressed or implied (both statutory, case-law or custom), including, but not limited to terms, conditions or warranties of merchantability, fitness for a particular purpose, or course of performance, or non-infringement of intellectual property or other violation of rights.
Conclusion of Contract. By signing up, and creating Your Account as described below, You accept Our Offer and agree to be bound by the terms of both: this Agreement and Terms, as well as all applicable laws and regulations, and agree that You are responsible for compliance with applicable international, domestic or local laws.
Since this moment the offer is accepted and You are the party of Contract on the terms offered.
If You do not agree with any of the terms, You are prohibited from using or accessing Product. These provisions are non-negotiable and You can accept them solely on the whole. Any partial acceptance of Our Offer or counter-offers is unacceptable and not to be considered.
It is your responsibility to accept or deny this Offer.
Severability. If any provision of Contract is held to be illegal, invalid, or unenforceable by a competent court, then the provision shall be performed and enforced to the maximum extent permitted by law to reflect as closely as possible, the original intention of that provision, and the remaining provisions of Contract shall continue to remain in full force and effect.
Waivers. Failure on Our part to demand performance of any provision in this Contract shall not constitute a waiver of any of Our rights under this Contract.
Relationship. This Contract does not create any agency, partnership, employment or fiduciary relationship between You and Us.
Assignment. You may not assign or transfer your rights and obligations under Contract without Our prior written consent. Any attempted or actual assignment by you, without Our prior written consent, shall be null and void.
Product
Product is a custodial wallet that is a software program that You may, in accordance with this Agreement, install on Your device(s) or use as a desktop version. It allows You to interact with Your cryptocurrencies, tokens and digital assets, as well as exchange, sell and buy cryptocurrencies, tokens and digital assets, negotiate and deal with other users.
Product is owned and operated by Alsaqr Payment Services Provider (PSP) is incorporated in the United Arab Emirates, Dubai, Mainland having registered office at Liberty Building, Land Area Al Garhoud, Plot №161-0, Land DM №214-505, Makani №32731 93073, Office № M3-0300, Dubai, United Arab Emirates.
Product provides You with the opportunity to interact with fiat currencies, including opening fiat accounts, buying, sale, exchange and transaction of fiat currencies. The fiat functional is offered by the separate entity – Hawex Private Limited Company incorporated in the United Kingdom having its registered office at Unit 111470, Second Floor, 6 Market Place, London, Fitzrovia, W1W 8AF, United Kingdom. In order to obtain the fiat functional, You should conclude a separate contract with this company, accepting the Offer.
We provide Client with possibility of integration and cross functionality with other products of HAWEX trademark. For utilising each product, Client should conclude a separate contract, accepting the Offer.
RISK WARNING
Trading and investing in virtual currencies involve substantial risk of loss and is not suitable for all types of investors. Please make sure You are investing mindfully after understanding the nature, complexity and risks inherent in the trading of virtual currency. You should not purchase virtual currency unless You understand the extent of your exposure to potential loss. Please make sure You are not risking funds You cannot afford to lose. In no event We are liable to any loss or damage of any kind incurred as a result of the use of Product.
Using Product, You have access to the software designed, but You are also responsible for what You do with it.
You are responsible for preserving the device used to access Product and for non-disclosing Your identification information and Your Account credentials to Third Parties. To receive Product in a compliant and safe manner, You undertake the responsibilities according to this Contract.
If You suppose that Your Account has been compromised, discover any suspicious activity in Your wallet or have lost Your device used to access Product, immediately let Us know via info@alsaqrpsp.com.
Registration and Account
In order to access and use Product, You must create Your personal account (“Account”). For the registration of Account, We ask You to provide Us with the details We describe in Our Privacy Policy. Product features are activated and available only to users who have successfully completed the sign-on process.
The creation and use of Your Account might be subject to identification and verification, as required by statutory and regulatory obligations incumbent on Us. You agree to provide Us with the information upon Our request for the purposes of identity verification, compliance with know-your-customer (KYC) requirements, as well as prevention of money laundering, terrorism financing, fraud or any other financial crime (AML).
During Account registration You must specify Your valid phone number and valid e-mail address to receive confirmation code via SMS and confirmation link via e-mail to proceed with Account verification.
You must supply Us with verification information and documents as described in Terms. The scope of this information may vary depending on country You reside or other circumstances.
You may be entitled to utilise Service remotely by using the authentication means (hereinafter referred to as Authentication Means) following Our procedure described in Terms.
You agree that any acts confirmed by using Authentication Means are binding and have equal legal effect as a signed written contract.
If Authentication Means become known to a Third Party, You are responsible for all consequences until the moment of notifying Us.
Creating Your Account, You agree to:
(i) provide accurate, current and complete information;
(ii) maintain and promptly update Your Account information;
(iii) maintain the security and confidentiality of Your login credentials and restrict access to Your Account and Your device;
(iv) promptly notify Us if You discover or otherwise suspect any security breaches related to Product;
(v) take responsibility for all activities that occur under Your Account and accept all risks of unauthorised access.
We reserve the right to request additional information to verify Your identity, during the registration process, throughout Your use of Product or when You submit requests related to Your Account.
We have a right to suspend Your use of Product in case You fail to submit the requested information or submitted information is considered to be inaccurate or incomplete.
Some product’s functionality (for instance, transaction limits) may depend on information You provide Us with.
If You want to increase limits, You may be asked to specify reasons for limits increasing and provide the source of funds confirmation and actual address confirmation unless these documents were provided earlier.
Eligibility and lawfulness
Product is designed for lawful use only.
Your use of Product is only permitted if You abide the laws of the jurisdiction where You reside and those of the United Arab Emirates (where We are based).
By accessing or using Product, You agree to do so in compliance with the terms of Contract and with applicable laws and regulations. You further represent and warrant that You will not use Product if the laws of the United Arab Emirates and the country where You reside prohibit You from doing so.
Use of Product is not available for you, in whole or in part, in certain regions, countries, or jurisdictions, in order to comply with certain rules and regulations (list).
Creating Your Account, You confirm that:
(i) You are at least 18 (eighteen) years old and have full legal capacity and ability to act in order to perform Contract;
(ii) Transactions and all their consequences are binding for You and do not cause infringements of the laws of the United Arab Emirates or the laws of the place of performance of Contract;
(iii) You are not engaged in money laundering, that is, concealing or disguising the criminal origin of funds or other estate obtained as a result of criminal offence, or in terrorism financing, and You are only transacting on Product with legally-obtained funds that rightfully and lawfully belong to You;
(iv) You are not a citizen or resident of any jurisdiction or territory sanctioned or considered prohibited for cooperation by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Product, as it is specified during the Registration;
(v) You do not cooperate with any prohibited for cooperation country or territory included in financial sanctions regime, and does not cooperate with any jurisdiction or territory sanctioned or considered prohibited for cooperation by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Product, as it is specified during the Registration;
(vi) You are not sanctioned by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Product;
(vii) You may not use Product if You are located in, or a citizen or resident of any state, country, territory or other jurisdiction where Your use of Product would be illegal or otherwise violate any applicable law;
(viii) You also may not use Product if You are located in, or a citizen or resident of, any other jurisdiction where We have determined, at Our discretion, to prohibit the use of Product. We may implement controls to restrict access to Product from any jurisdiction prohibited pursuant to Contract. You agree to comply with Contract even if Our methods to prevent the use of Product are not effective or can be bypassed;
(ix) You have provided true and accurate data about Yourself during the Account registration or during the usage of Product. You shall update the information if the submitted information is not accurate anymore. You shall bear any losses that occur due to submission of invalid data;
You further represent that You will not use Product to conduct any transaction with or on behalf of any person or entity listed in clauses from (ii) to (v) above or otherwise in violation of applicable law. We may cease to provide Product to You for any reason, and with no notice, if it determines that You have violated any of the above representations. You understand and consent that We may be legally required to detain, to deny your access to, and to report to one or more governmental authorities if Your property or property interests are in Our possession or control in the event of certain sanctions imposing these obligations.
You agree to notify Us immediately in writing if Your status under any of the above provisions changes.
We reserve the right to take a decision regarding the possible termination of Contract with You if You are a citizen or resident of any third countries of high risk, as it specified during the Registration.
When using Product, You must refrain from:
(i) Breaching the terms of Contract or any other applicable rules and instructions that We may convey with respect to Product;
(ii) Interfering with, burdening or disrupting the functionality of Product;
(iii) Breaching the security of Product or publicly identifying any security vulnerabilities in it;
(iv) Circumventing or manipulating the operation or functionality of Product, or attempting to enable features or functionalities that are otherwise disabled, inaccessible or undocumented in Product;
(v) Sending automated or machine-generated queries;
(vi) Impersonating any person or entity, or making any false statement pertaining to your identity or affiliation with any person or entity;
(vii) Collecting, harvesting, obtaining or processing personal information regarding to Product’s users, without their prior explicit consent;
(viii) Abusing, harassing, threatening or intimidating other users of Product;
(ix) Linking to Product from web pages or applications that contain pornographic content or content that encourages racism or wrongful discrimination or other prohibited or harmful content;
(x) Engaging in any activity that constitutes a criminal offense or gives rise to civil liability;
(xi) Transferring Your Account to another person;
(xi) Violating any applicable law;
You are solely responsible for the content You make available through Product and for the consequences associated with doing so.
Prohibited use
Anti-money laundering (AML). Know your customer (KYC) policies
In order to let You use Product, We may verify your identity. You might be required to provide Us or Third Parties with all the necessary and requested information, as it described in Our Privacy Policy.
We are legally bound to share some information about Your identity and transactions with competent state authorities.
If You do not provide the information requested or provide inaccurate or incorrect information You may be denied to use Product, or Your transactions may be cancelled or postponed.
Based on information You provide, You are assumed a particular KYC status or level. Some Product’s functionality (for instance, transaction limits) may depend on Your KYC status.
Taxes and other local regulations
It is your responsibility to comply with local laws in respect to the legal usage of Product and the regulatory qualification of virtual currencies in your jurisdiction, including compliance with local tax regulations.
You are responsible for determining what taxes apply, for tax payment and for interacting with the appropriate tax authority.
We are not responsible for determining your tax obligations.
Digital Assets, Cryptocurrencies, and Tokens
Not every digital asset can be accessed through Product as only a subset of cryptocurrencies and tokens are available within the program. The selection of cryptocurrencies and tokens accessible through Product is subject to change at any time and We do not guarantee that any particular digital asset will continue to be available. Similarly, Third-Party Service information or other features of Product may be changed at any time at Our discretion according to usage, Product vision, or changes in the global blockchain industry.
We cannot and do not guarantee the value of cryptocurrency. You acknowledge and agree that the value of cryptocurrency is highly volatile and that buying, selling, and holding cryptocurrency involves a high risk.
We are not a party to Your transactions, and are not responsible for them, so You must carefully verify Your operations.
Termination and Restriction of the Transaction
We are entitled at Our own to refuse, suspend or terminate any transaction, change the term of executing the transaction, set restrictions on any transaction, inter alia, freeze or attach the funds and assets, limit the availability of Product without notice and without liability for any losses or additional expenses in the following cases:
(i) Your certification appears to be false;
(ii) suspected unauthorised activity on Your Account;
(iii) suspected Your involvement in money laundering or terrorism financing;
(iv) suspected fraud or other unlawful, dishonest or unethical action;
(v) suspected Your death;
(vi) Your failure to supply the requested information, or providing Us with false information or fake document;
(vii) in order to comply with applicable law or requirements of the financial institutions or organisations involved in execution of the transaction, or Our internal policies;
(viii) the transaction is suspected to result in direct or indirect violation of sanctions set by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Product, as it is specified during the Registration;
(ix) We consider or suspect some default on Your obligations to have occurred or to possibly occur.
Charges, Commissions and other Payments
We are entitled to charge some commissions and other Charges (“Charges”) for processing Your transactions.
The amount and requirements of these Charges are specified in the Terms and the Fees and Charges (“Fees and Charges”).
We are entitled to unilaterally amend the Fees and Charges. We inform You of amendments to the Fees and Charges by means of publication at the website alsaqrpsp.com. Additionally, We may inform each You individually.
Whether You disagree to the amendments, You are entitled to terminate Contract, without sanctions applied.
Whether You fail to submit objections before the day on which amendments to the Fees and Charges come into force, You are deemed to agree to those amendments.
The general currency exchange rates and reference interest rates (the rates We use to calculate the interest applicable to the transaction, which You can check on publicly available sources) set by Us are not included in the Fees and Charges and shall be stated at the moment of rendering the respective service. You consent that the general currency exchange rates and reference interest rates set by Us may be changed at any time without prior notification, considering currency exchange rate and reference interest rate fluctuations in financial markets.
You agree that the general currency exchange rate published at the website alsaqrpsp.com may differ from the currency exchange rate applicable to a particular transaction, and We are entitled to inform You about actual rate after execution of the transaction by means of account statement / report.
We are entitled to cease rendering Product without any notice if You have not paid appropriate fee or charge. In such a case We are not responsible for Your losses or other additional expenses. We are entitled to continue rendering Product at Our own discretion and acquiring the corresponding rights to claim appropriate sums.
If taxes, duties or similar payments are imposed on Charges, We are entitled to withhold such payments from You, with the Charge amount being increased accordingly.
If You default on Your obligations under Contract, or any legal protection proceedings have been initiated, We are entitled to use Your funds available at Product for decreasing the amount of Your liabilities or discharging those completely.
Confidentiality of Transmissions Over the Internet
The transmission of data or information (including communications by e-mail) over the Internet or other publicly accessible networks is not completely secure, and is subject to possible loss, interception, or alteration while in transit. Accordingly, while We take commercially reasonable efforts to safeguard the privacy of the information You provide to Us and treat such information in accordance with Our Privacy Policy.
Third-Party Service Provider Risks & Disclaimer
Product may be used to interact with Third-Party Services.
Third-Party Services that You interact with through Product may require an account to use and You may be required to become a party to an agreement with that Third Party for which You are solely responsible. We are not a party to the purchase, sale or trade of any digital assets that are affected through Third-Party service providers, or any transactions involving fiat currency, and do not act as a seller or supplier. Any agreement that You enter with any Third Party to purchase, sell or trade digital assets, or to send fiat currency, is between You and that Third Party, and You are solely responsible for ensuring that You agree to applicable terms, and that the Third Party complies with all applicable laws that may apply to You. Such agreements are not enforceable against Us, and do not bind Us or limit Our rights under this Contract or applicable law.
We are not responsible for the legal terms (e.g., “terms of use agreement”), privacy policies, or the practices and/or transactions of and involving the payment processor or the transaction service providers, or the compliance of these providers with legal requirements (in Your jurisdiction or elsewhere).
External links, brand names, and logos in Product are not endorsements. Even where Product may include language about “recommendations” these should be understood as being based on aggregate user behaviour and not a specific recommendation for You.
We have not reviewed these sites or links and are not responsible for the contents of any such linked site. Use of any such linked web site is at the user’s own risk.
We strongly advise You to read the terms and conditions and privacy policies of any Third-Party websites or services that You visit.
We reserve the right to terminate or suspend access to these Third-Party Services immediately, without prior notice or liability, for any reason whatsoever.
We may use some Third-Party, including open source, solutions, provide Third-Party libraries to You as part of Product’s solution but shall not be considered to be the owner or licensor of the Third-Party libraries. Please refer to the services and respect the relevant Third-Party licenses.
Application marketplace
Your use of Product may be subject to additional Third-Party terms and conditions that govern that application marketplace from which You downloaded the App, such as iTunes, Google Play or Amazon App-store for Android. Such Third Parties are not responsible for providing maintenance and support services with respect to Product.
In case of a conflict between this Agreement or Our Terms of Use and the particular marketplace’s terms and conditions, the last will prevail.
You must comply with applicable Third-Party terms of agreement when using Product.
Complimentary Technical Support
Customer support is offered to You (or any other user) without charge of any kind but is provided solely at Our discretion, and may be discontinued or modified at any time.
If You choose to make use of Our free customer support services, then You must treat Our customer support staff with respect. You must also take care not to provide Your Account credentials (which Our support staff will never ask for) in order to stay safe.
Digital assets can be complicated and it is difficult to provide complimentary support to a global user base in the digital asset space. Although Our customer support staff strive to do their best, You are the one who is responsible for any losses that may result from inappropriately followed advice or even appropriately followed advice that has negative consequences for You. If You are concerned about possible losses or errors, You should retain Your own independent professional advisors or technical experts to assist You with Your unique circumstances.
You expressly acknowledge that We are not responsible for any errors, misunderstandings, incorrect/incomplete explanations or instructions, and that Our customer support is not a substitute for paid technical experts. To the extent permitted by applicable law, this support is offered to You without warranty of any kind and shall be at Your risk.
No special relationship and any kind of advice, no representations
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of statement, representations or advice, expressed or implied, including investment, financial, trading, or any other sort of advice, and You should not treat any of Product’s content as such, and should not rely upon this content in Your financial, trading, investment, business or other decisions.
Neither We recommend nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to recommend that any cryptocurrency or fiat currency, any kind of securities, options, should be bought, sold, or held by You, and nothing on Product’s content should be taken as advice to buy, sell or hold a cryptocurrency or any other financial instrument.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of statement of fact or law You can rely on. Any information We provide You with is subject to your own further check, inquiry and proper due diligence.
As with any financial or investment decisions, You should conduct your own research and due diligence, to properly evaluate the benefits and risks of any investment or financial transaction. You should also seek the advice and guidance of qualified accountants, financial advisors, tax advisors, legal counsels and investment advisors, in connection with any investment or financial transaction.
The information We provide You with is given without any responsibility from Our side and We do not assume any responsibility for any information, statement, representation or advice. We are not responsible for any decisions You make based on the information provided on Product.
No offering to buy a cryptocurrency or any financial instrument
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to propose that You buy any cryptocurrency or fiat currency, any kind of securities, options or other financial instrument, and nothing on Product’s content should be taken as an offer to buy, sell or hold a cryptocurrency or any other financial instrument.
Force Majeure
We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond Our reasonable control, including but not limited to any acts of God, state, government or international authorities or bodies as well as Third Parties, labour disputes or other industrial disturbances, electrical, telecommunications, hardware, software or other utility or equipment failures, software or smart contract bugs or weaknesses, earthquakes, storms, or other nature-related events, blockages, embargoes, riots, strikes, acts or orders of government authority, acts of terrorism or war as well as other military activity, technological change, changes in interest rates or virtual currencies or other monetary conditions, and, for the avoidance of doubt, changes to any blockchain-related protocol.
Indemnification
To the maximum extent permitted by law, You agree to release, indemnify, defend and hold harmless Alsaqr Payment Services Provider and its respective agents, employees, directors, successors, its independent contractors, service providers and consultants, and anyone acting on Our behalf, and assign from any loss, liability, claim, demand, damage costs and expenses (including, but not limited to, reasonable attorneys’ fees) asserted by any entity, resulting from any claim, allegation or demand, in any way connected with Your use (or misuse) of Product, transactions made (or not made) through Product, any and all claims based on publicity rights, defamation, invasion of privacy, copyright infringement, trademark infringement, or any other cause of action, arising out of or related to:
(i) Your use of Product;
(ii) any User Content or Feedback You provide;
(iii) Your violation of this Contract;
(iv) Your violation of any rights of another; or
(v) Your conduct in connection with Product.
If You are obligated to indemnify us, We will have the right, in Our sole and unfettered discretion, to control any action or proceeding and determine whether We wish to settle it, and if so, on what terms.
Intellectual Property Rights
Product is licensed to You on a limited, revocable, personal, non-exclusive, non-transferrable, non-assignable, royalty-free, worldwide basis.
You access and use Product solely for approved purposes as determined by this Contract. Any other use of Product is expressly prohibited.
The materials contained in Product are protected by applicable copyright and trademark law.
You may not copy, reverse engineer, modify, frame, scrape, rent, lease, loan, sell, distribute or create derivative works of Product’s content, in whole or in part, in any way or by any means, whether manual or automated.
You may not use any name, mark, logo or domain name that is confusingly similar to Our marks, logos and Internet domain names. You must refrain from any action or omission that may dilute or damage Our goodwill.
Representations. Product is provided on an “as is” and “as available” basis without any warranty or representation expressed or implied.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any warranties or representations, expressed or implied, including that use of Product will always be safe, secure, or error-free, or that it will function without disruptions, delays, bugs, or imperfections, as well as any statements regarding capacity, suitability for use or performance of Product, or the content presented on, or through Product, whether or not made by Us.
Specifically, You should be careful not to assume that a price of a digital asset in Product, or of a fiat currency, is the only possible price or even a “correct” price as the actual pricing may differ in Your local market or may be out-of-date for Your use case.
It is Your own responsibility to check any information or materials provided via Product, it does not usually require any special knowledge or skills.
Security and lawfulness of Product and its content. We are unable to exercise control over the security and lawfulness of information passing over the network.
Product is only offered to You if You reside in jurisdiction where it may be lawfully offered and You agree to be solely and fully responsible for determining whether the use of Product is compatible with laws of the jurisdiction where You reside. The legality and compatibility with the applicable law of your use of Product as well as particular way and extend of its use is at Your own risk.
Accuracy of Product’s content. We are constantly updating products and services which may be offered under HAWEX trademark. Products or services represented on Product may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information.
Product integrates many Third-Party data sources in an effort to provide relevant data to users but this data is typically beyond Our control. We do not have any liability to You for incorrect data and You should verify any data You receive through Product before acting on it.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
We do not make or give and neither Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of representations concerning the accuracy, likely results, or reliability of the use of any materials or otherwise relating to such materials or on any sites linked to this Product.
To the fullest extent permitted by applicable law, We and Our officers, directors, shareholders, employees, contractors and affiliates disclaim all warranties and representations, whether expressed or implied (both by statute and case-law ), including implied warranties of merchantability, fitness for purposes or for particular purpose, title, quality, compatibility, performance, security, accuracy and non-infringement as well as enhanced goodwill or expected benefits, including, but not limited to:
(i) Product will function uninterrupted, secure or available at any particular time or location;
(ii) any errors or defects will be corrected;
(iii) Product will be compatible with your computer, device or software;
(iv) the use of Product, including, without limitation, the browsing and downloading of any information, will be free of any viruses or other destructive, intrusive, or disruptive, or harmful components;
(v) the transmission of the information to and from Product will be secure;
(vi) the use of Product will not infringe the rights (including, without limitation, intellectual property rights) of any person;
(vii) the use of Product will not cause any damage to your computer systems, software or electronic files;
(viii) the content presented on Product will be accurate, beneficial or reliable;
(ix) Product will meet your requirements or expectations in any way, or the result of using Product will be satisfactory and will fit your expectations or requirements.
No Warranty
Limitation of liability
In no event shall Alsaqr Payment Services Provider, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any damages, including, without limitation, loss of profits, data, business, failure to use Product, customer’s misunderstanding of Product or any other loss, arising out of or connected to Product (including negligence), including, but not limited to:
(i) your access to or use of or inability to access or use Product;
(ii) any Third-Party conduct or content on Product;
(iii) any content obtained from Product;
(iv) transmission or reception of harmful, infringing or unlawful information of whatever nature;
(v) any viruses or other harmful components contained on Product or spreading through it;
(vi) any statement or representations of fact or of law (both innocent and regardless, true or false);
(vii) lawfulness of Your use Product;
(viii) modification, suspension or discontinuance of Product or any its part;
(ix) any transactions made by You or any Third Party, their legality, consequences, loss, damage and value of currencies;
(x) unauthorised access, use or alteration of your transmissions or content, whether based on statute, case-law, contractual terms, conditions or warranties (both expressed and implied), tort (including negligence) or any other legal theory, whether or not We have been informed of the possibility of such damage.
We disclaim and negate any responsibility for any representation or misrepresentation (including negligent), based on statute or case-law.
This Contract excludes any liability of Alsaqr Payment Services Provider, its directors, employees, partners, agents, suppliers, or affiliates to the fullest extent permitted by applicable law, including any obligation to take reasonable care or exercise reasonable skill in the performance of a contract where the obligation arises from statute or case-law, or from an expressed or implied term of Contract.
Under no circumstances We shall be responsible for any act or omission, including negligence, unless such act or omissions and their consequences could have been foreseen and avoided by the exercise of reasonable due diligence on Our part.
In the event, which would be held not to be covered by any of the exclusion clauses, including negligence or breach of Contract, including breach of conditions and so-called “fundamental breach”, Our liability is limited to the sum not exceeding AED100 for appropriately proven damage which is claimed within twelve-month period since the event.
Termination of Contract
We may, without liability to You or any Third Party, refuse to let You open an Account, suspend your Account, or terminate Your Account or Your use of Product. Such actions may be taken as a result of Account inactivity, failure to provide or update identifying information, if We believe Your Account has been compromised, in order for Us to comply with laws or regulations, or Your violation of the terms of this Contract.
We are entitled to close Account unilaterally without prior notice if You do not utilise Account for transactions for more than six (6) months.
If You have cryptocurrency remaining on an Account, which has been suspended or closed, You will be able to access such cryptocurrency and withdraw it to an external cryptocurrency address (unless prohibited by law or a court order). If You are unable to login to Your Account because it has been suspended, You must contact Us via info@alsaqrpsp.com. If You have linked a bank account, debit card, or credit card to Your Account, We reserve the right to ask You to provide further identifying information before processing such withdrawal or transfer.
You may terminate Contract with Us at any time on the basis provided by law by closing your account and discontinuing use of Product or request to terminate Your Account by contacting Us via info@alsaqrpsp.com.
Upon termination, suspension or cancellation on the basis of the previous clauses, You will be denied access to Product and Your Account temporary or permanently.
Termination of Contract shall not entail termination of non-discharged obligations established before termination. All non-discharged obligations of the Parties established before terminating of Contract shall be discharged in accordance with the terms of Contract. You remain liable for all transactions made while Account was active as well as other non-discharged obligations established before termination.
If Your Account is closed on Our initiative or You fail to supply Us with instructions on transfer / outpayment of the account balance, the account balance shall be kept, no interest shall be accrued on it, and the account balance shall be paid out upon Your request pursuant to the respective application. We are entitled to withhold charge for keeping account balance after Account closure in accordance with Fees and Charges. Before paying the balance out, We are entitled to perform Your identification.
Availability, Errors and Inaccuracies, Updates and modification
Product could include technical, typographical, or photographic errors.
It is up to You to check all information which We provide.
Product may evolve over time. This means We may make changes, replace, or discontinue (temporarily or permanently) Product at any time for any reason with or without notice. In this case, You may be prevented from accessing or using Product. If, in Our sole discretion, We decide to permanently discontinue Product, We will provide You with notice via Our website.
Due to the wide variety of operating systems, configurations, and unique circumstances of users it is not possible to guarantee that an update to Product will not cause unintended consequences for You and We specifically disclaim any responsibility or liability for this risk.
Changes to this Contract
Please be aware that We may revise Contract from time to time. Therefore, We reserve the right, at Our sole discretion, to update, change or replace any part of this Contract by posting updates and changes. You might be notified about the updates of Contract, but it is your responsibility to check periodically for changes. We advise You to revisit Agreement and the Terms pages as well as Fees and Charges page and Our website from time to time to make sure You are familiar with the current version of Contract. The effective date which is at the top of the document informs You about the latest versions. Your continuing use of Product following the posting of any changes to Contract constitutes acceptance of those changes.
If You do not agree to any updated terms or conditions of Contract, You must stop using Product.
Change of Control
In the event that We are acquired by or merged with a Third-Party entity, We reserve the right, in any of these circumstances, to transfer or assign the information We have collected from You as part of such merger, acquisition, sale, or other change of control.
Governing Law, Jurisdiction
Regardless Your place of residence or where You access or use Product, this Contract an Your use of Product is governed by the laws of the United Arab Emirates.
In accordance with art. 5(2) of the Law No. (16) of 2011 of Emirate Dubai, the Parties expressly agreed, that the Court of First Instance of the Dubai International Financial Centre has exclusive and sole jurisdiction over any dispute, claim or controversy relating to Product or with respect to any matter relating to this Contract. You hereby expressly consent to personal jurisdiction in the United Arab Emirates and expressly waive any right to object to such personal jurisdiction or bring any proceeding before any other court of any other jurisdiction.
Any dispute, claim or controversy (“Claim”) relating to Service or with respect to any matter relating to this Contract shall be resolved by the Parties through negotiations.
Notwithstanding the foregoing, We may lodge a claim against You pursuant to the indemnity clause above in any court adjudicating Claim against us.
Our failure to enforce any right or provision of Contract will not be considered a waiver of those rights. If any provision of Contract is held to be invalid or unenforceable by a court, the remaining provisions of Contract remain in effect.
You agree that the present Agreement, Terms, Fees and Charges, Our Privacy Policy and other notices have been drawn up in English. Although translations to other languages of any of the foregoing documents may be available, such translations may not be up to date or complete. Accordingly, You agree that in the event of any conflict, inconsistency, contradiction, ambiguity or doubt between the English language version of the foregoing documents and any other translations thereto, the English language version of such documents shall govern.
The present Agreement, Terms, Fees and Charges, Our Privacy Policy and other notices as well as their separate provisions should be interpreted according to the ordinary natural meaning of wording, overall nature and purposes of the documents and business common sense as an ordinary reasonable and decent person would understand them.
Governing Language and Translation. Interpretation
Privacy
We respect your privacy as further explained in Our Privacy Policy.

Contacting us: info@alsaqrpsp.com.
Following this link, You are starting to utilise HAWEX fiat payment service, including IBAN accounts and payment cards (hereinafter, Service), and therefore accepting the Offer (hyperlink + tick-box), agreeing to be bound by terms, conditions and warranties of the Contract as well as all applicable laws and regulations, and agree that You are responsible for compliance with any applicable international, domestic or local laws.

BOTH DOCUMENTS PROVIDED VIA LINKS ABOVE HAVE LEGAL EFFECT AND COMPOSE THE ENTIRE OFFER INCLUDING ALL CONTRACTUAL PROVISIONS, SUCH AS PROVISIONS REGARDING SUBJECT-MATTER OF CONTRACT, OBLIGATIONS OF THE PARTIES, WARRANTY, LIMITED LIABILITY, INDEMNIFICATION AND ASSIGNMENT. YOU SHOULD CAREFULLY READ THESE PROVISIONS BEFORE STARTING USE OF SERVICE; HOWEVER, SINCE YOU USE SERVICE, THEY ARE BINDING FOR YOU WHETHER YOU ACTUALLY READ THEM OR NOT.
Public Offer for Mobile, Web and Desktop Custodial Wallet Applications
Public offers
User Agreement
The provisions below are of legal nature and should be read carefully before starting use of Service, however, since using Service, they are binding for You whether You actually read them or not.

For your convenience the User Agreement is divided into the following sections:
Section headings in this Agreement are for convenience only, and shall not govern the meaning or interpretation of any provision of this Agreement.
This is a contract (Contract) between You (“You” or “Your”), a user of the HAWEX custodial wallet software program and its related services (“Product”), and Alsaqr Payment Services Provider (PSP) is incorporated in the United Arab Emirates, Dubai, Mainland having registered office at Liberty Building, Land Area Al Garhoud, Plot №161-0, Land DM №214-505, Makani №32731 93073, Office № M3-0300, Dubai, United Arab Emirates (“We”, “Us” and “Our”). We and You hereinafter are jointly referred to as the Parties.
The present Contract includes the terms, conditions and warranties on use of Service and consist of:
(i) the present Agreement (“Agreement”);
(ii) Terms of Use (“Terms”);
(iii) Fees and Charges.
These three sets of provisions compose Contract cumulatively, are equally legally binding and do not substitute each other.
All provisions included into the present Agreement are going to the root and heart of Contract and constitute its conditions.
All provisions embraced by the other documents shell be treated as warranties. Please read the following provisions of Agreement as well as Terms of Use, Fees and Charges, Privacy Policy.
Entire agreement. These three sets of provisions constitute the entire Contract between You and Us regarding to Product, and supersede, replace and terminate any prior, contemporaneous or further negotiations, representations, agreements and statements We might have between Us regarding to Product, both oral and written, as well as any implied statutory or case-law or custom terms, conditions and warranties. Any other notices or documents do not constitute terms of contract and do not alter the present Contract unless this intention clearly and expressly specified.
Hereby We disclaim and negate all other terms, conditions and warranties of any kind, whether expressed or implied (both statutory, case-law or custom), including, but not limited to terms, conditions or warranties of merchantability, fitness for a particular purpose, or course of performance, or non-infringement of intellectual property or other violation of rights.
Conclusion of Contract. By signing up, and creating Your Account as described below, You accept Our Offer and agree to be bound by the terms of both: this Agreement and Terms, as well as all applicable laws and regulations, and agree that You are responsible for compliance with applicable international, domestic or local laws.
Since this moment the offer is accepted and You are the party of Contract on the terms offered.
If You do not agree with any of the terms, You are prohibited from using or accessing Product. These provisions are non-negotiable and You can accept them solely on the whole. Any partial acceptance of Our Offer or counter-offers is unacceptable and not to be considered.
It is your responsibility to accept or deny this Offer.
Severability. If any provision of Contract is held to be illegal, invalid, or unenforceable by a competent court, then the provision shall be performed and enforced to the maximum extent permitted by law to reflect as closely as possible, the original intention of that provision, and the remaining provisions of Contract shall continue to remain in full force and effect.
Waivers. Failure on Our part to demand performance of any provision in this Contract shall not constitute a waiver of any of Our rights under this Contract.
Relationship. This Contract does not create any agency, partnership, employment or fiduciary relationship between You and Us.
Assignment. You may not assign or transfer your rights and obligations under Contract without Our prior written consent. Any attempted or actual assignment by you, without Our prior written consent, shall be null and void.
Product
Product is a custodial wallet that is a software program that You may, in accordance with this Agreement, install on Your device(s) or use as a desktop version. It allows You to interact with Your cryptocurrencies, tokens and digital assets, as well as exchange, sell and buy cryptocurrencies, tokens and digital assets, negotiate and deal with other users.
Product is owned and operated by Alsaqr Payment Services Provider (PSP) is incorporated in the United Arab Emirates, Dubai, Mainland having registered office at Liberty Building, Land Area Al Garhoud, Plot №161-0, Land DM №214-505, Makani №32731 93073, Office № M3-0300, Dubai, United Arab Emirates.
Product provides You with the opportunity to interact with fiat currencies, including opening fiat accounts, buying, sale, exchange and transaction of fiat currencies. The fiat functional is offered by the separate entity – Hawex Private Limited Company incorporated in the United Kingdom having its registered office at Unit 111470, Second Floor, 6 Market Place, London, Fitzrovia, W1W 8AF, United Kingdom. In order to obtain the fiat functional, You should conclude a separate contract with this company, accepting the Offer.
We provide Client with possibility of integration and cross functionality with other products of HAWEX trademark. For utilising each product, Client should conclude a separate contract, accepting the Offer.
RISK WARNING
Trading and investing in virtual currencies involve substantial risk of loss and is not suitable for all types of investors. Please make sure You are investing mindfully after understanding the nature, complexity and risks inherent in the trading of virtual currency. You should not purchase virtual currency unless You understand the extent of your exposure to potential loss. Please make sure You are not risking funds You cannot afford to lose. In no event We are liable to any loss or damage of any kind incurred as a result of the use of Product.
Using Product, You have access to the software designed, but You are also responsible for what You do with it.
You are responsible for preserving the device used to access Product and for non-disclosing Your identification information and Your Account credentials to Third Parties. To receive Product in a compliant and safe manner, You undertake the responsibilities according to this Contract.
If You suppose that Your Account has been compromised, discover any suspicious activity in Your wallet or have lost Your device used to access Product, immediately let Us know via info@alsaqrpsp.com.
Product is designed for lawful use only.
Your use of Product is only permitted if You abide the laws of the jurisdiction where You reside and those of the United Arab Emirates (where We are based).
By accessing or using Product, You agree to do so in compliance with the terms of Contract and with applicable laws and regulations. You further represent and warrant that You will not use Product if the laws of the United Arab Emirates and the country where You reside prohibit You from doing so.
Use of Product is not available for you, in whole or in part, in certain regions, countries, or jurisdictions, in order to comply with certain rules and regulations (list).
Creating Your Account, You confirm that:
(i) You are at least 18 (eighteen) years old and have full legal capacity and ability to act in order to perform Contract;
(ii) Transactions and all their consequences are binding for You and do not cause infringements of the laws of the United Arab Emirates or the laws of the place of performance of Contract;
(iii) You are not engaged in money laundering, that is, concealing or disguising the criminal origin of funds or other estate obtained as a result of criminal offence, or in terrorism financing, and You are only transacting on Product with legally-obtained funds that rightfully and lawfully belong to You;
(iv) You are not a citizen or resident of any jurisdiction or territory sanctioned or considered prohibited for cooperation by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Product, as it is specified during the Registration;
(v) You do not cooperate with any prohibited for cooperation country or territory included in financial sanctions regime, and does not cooperate with any jurisdiction or territory sanctioned or considered prohibited for cooperation by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Product, as it is specified during the Registration;
(vi) You are not sanctioned by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Product;
(vii) You may not use Product if You are located in, or a citizen or resident of any state, country, territory or other jurisdiction where Your use of Product would be illegal or otherwise violate any applicable law;
(viii) You also may not use Product if You are located in, or a citizen or resident of, any other jurisdiction where We have determined, at Our discretion, to prohibit the use of Product. We may implement controls to restrict access to Product from any jurisdiction prohibited pursuant to Contract. You agree to comply with Contract even if Our methods to prevent the use of Product are not effective or can be bypassed;
(ix) You have provided true and accurate data about Yourself during the Account registration or during the usage of Product. You shall update the information if the submitted information is not accurate anymore. You shall bear any losses that occur due to submission of invalid data;
You further represent that You will not use Product to conduct any transaction with or on behalf of any person or entity listed in clauses from (ii) to (v) above or otherwise in violation of applicable law. We may cease to provide Product to You for any reason, and with no notice, if it determines that You have violated any of the above representations. You understand and consent that We may be legally required to detain, to deny your access to, and to report to one or more governmental authorities if Your property or property interests are in Our possession or control in the event of certain sanctions imposing these obligations.
You agree to notify Us immediately in writing if Your status under any of the above provisions changes.
We reserve the right to take a decision regarding the possible termination of Contract with You if You are a citizen or resident of any third countries of high risk, as it specified during the Registration.
Eligibility and lawfulness
In order to access and use Product, You must create Your personal account (“Account”). For the registration of Account, We ask You to provide Us with the details We describe in Our Privacy Policy. Product features are activated and available only to users who have successfully completed the sign-on process.
The creation and use of Your Account might be subject to identification and verification, as required by statutory and regulatory obligations incumbent on Us. You agree to provide Us with the information upon Our request for the purposes of identity verification, compliance with know-your-customer (KYC) requirements, as well as prevention of money laundering, terrorism financing, fraud or any other financial crime (AML).
During Account registration You must specify Your valid phone number and valid e-mail address to receive confirmation code via SMS and confirmation link via e-mail to proceed with Account verification.
You must supply Us with verification information and documents as described in Terms. The scope of this information may vary depending on country You reside or other circumstances.
You may be entitled to utilise Service remotely by using the authentication means (hereinafter referred to as Authentication Means) following Our procedure described in Terms.
You agree that any acts confirmed by using Authentication Means are binding and have equal legal effect as a signed written contract.
If Authentication Means become known to a Third Party, You are responsible for all consequences until the moment of notifying Us.
Creating Your Account, You agree to:
(i) provide accurate, current and complete information;
(ii) maintain and promptly update Your Account information;
(iii) maintain the security and confidentiality of Your login credentials and restrict access to Your Account and Your device;
(iv) promptly notify Us if You discover or otherwise suspect any security breaches related to Product;
(v) take responsibility for all activities that occur under Your Account and accept all risks of unauthorised access.
We reserve the right to request additional information to verify Your identity, during the registration process, throughout Your use of Product or when You submit requests related to Your Account.
We have a right to suspend Your use of Product in case You fail to submit the requested information or submitted information is considered to be inaccurate or incomplete.
Some product’s functionality (for instance, transaction limits) may depend on information You provide Us with.
If You want to increase limits, You may be asked to specify reasons for limits increasing and provide the source of funds confirmation and actual address confirmation unless these documents were provided earlier.
Registration and Account
When using Product, You must refrain from:
(i) Breaching the terms of Contract or any other applicable rules and instructions that We may convey with respect to Product;
(ii) Interfering with, burdening or disrupting the functionality of Product;
(iii) Breaching the security of Product or publicly identifying any security vulnerabilities in it;
(iv) Circumventing or manipulating the operation or functionality of Product, or attempting to enable features or functionalities that are otherwise disabled, inaccessible or undocumented in Product;
(v) Sending automated or machine-generated queries;
(vi) Impersonating any person or entity, or making any false statement pertaining to your identity or affiliation with any person or entity;
(vii) Collecting, harvesting, obtaining or processing personal information regarding to Product’s users, without their prior explicit consent;
(viii) Abusing, harassing, threatening or intimidating other users of Product;
(ix) Linking to Product from web pages or applications that contain pornographic content or content that encourages racism or wrongful discrimination or other prohibited or harmful content;
(x) Engaging in any activity that constitutes a criminal offense or gives rise to civil liability;
(xi) Transferring Your Account to another person;
(xi) Violating any applicable law;
You are solely responsible for the content You make available through Product and for the consequences associated with doing so.
Prohibited use
Anti-money laundering (AML). Know your customer (KYC) policies
In order to let You use Product, We may verify your identity. You might be required to provide Us or Third Parties with all the necessary and requested information, as it described in Our Privacy Policy.
We are legally bound to share some information about Your identity and transactions with competent state authorities.
If You do not provide the information requested or provide inaccurate or incorrect information You may be denied to use Product, or Your transactions may be cancelled or postponed.
Based on information You provide, You are assumed a particular KYC status or level. Some Product’s functionality (for instance, transaction limits) may depend on Your KYC status.
Taxes and other local regulations
It is your responsibility to comply with local laws in respect to the legal usage of Product and the regulatory qualification of virtual currencies in your jurisdiction, including compliance with local tax regulations.
You are responsible for determining what taxes apply, for tax payment and for interacting with the appropriate tax authority.
We are not responsible for determining your tax obligations.
Digital Assets, Cryptocurrencies, and Tokens
Not every digital asset can be accessed through Product as only a subset of cryptocurrencies and tokens are available within the program. The selection of cryptocurrencies and tokens accessible through Product is subject to change at any time and We do not guarantee that any particular digital asset will continue to be available. Similarly, Third-Party Service information or other features of Product may be changed at any time at Our discretion according to usage, Product vision, or changes in the global blockchain industry.
We cannot and do not guarantee the value of cryptocurrency. You acknowledge and agree that the value of cryptocurrency is highly volatile and that buying, selling, and holding cryptocurrency involves a high risk.
We are not a party to Your transactions, and are not responsible for them, so You must carefully verify Your operations.
Termination and Restriction of the Transaction
We are entitled at Our own to refuse, suspend or terminate any transaction, change the term of executing the transaction, set restrictions on any transaction, inter alia, freeze or attach the funds and assets, limit the availability of Product without notice and without liability for any losses or additional expenses in the following cases:
(i) Your certification appears to be false;
(ii) suspected unauthorised activity on Your Account;
(iii) suspected Your involvement in money laundering or terrorism financing;
(iv) suspected fraud or other unlawful, dishonest or unethical action;
(v) suspected Your death;
(vi) Your failure to supply the requested information, or providing Us with false information or fake document;
(vii) in order to comply with applicable law or requirements of the financial institutions or organisations involved in execution of the transaction, or Our internal policies;
(viii) the transaction is suspected to result in direct or indirect violation of sanctions set by the United Nations Authorities or any other governmental authority with jurisdiction over Us or Product, as it is specified during the Registration;
(ix) We consider or suspect some default on Your obligations to have occurred or to possibly occur.
Charges, Commissions and other Payments
We are entitled to charge some commissions and other Charges (“Charges”) for processing Your transactions.
The amount and requirements of these Charges are specified in the Terms and the Fees and Charges (“Fees and Charges”).
We are entitled to unilaterally amend the Fees and Charges. We inform You of amendments to the Fees and Charges by means of publication at the website alsaqrpsp.com. Additionally, We may inform each You individually.
Whether You disagree to the amendments, You are entitled to terminate Contract, without sanctions applied.
Whether You fail to submit objections before the day on which amendments to the Fees and Charges come into force, You are deemed to agree to those amendments.
The general currency exchange rates and reference interest rates (the rates We use to calculate the interest applicable to the transaction, which You can check on publicly available sources) set by Us are not included in the Fees and Charges and shall be stated at the moment of rendering the respective service. You consent that the general currency exchange rates and reference interest rates set by Us may be changed at any time without prior notification, considering currency exchange rate and reference interest rate fluctuations in financial markets.
You agree that the general currency exchange rate published at the website alsaqrpsp.com may differ from the currency exchange rate applicable to a particular transaction, and We are entitled to inform You about actual rate after execution of the transaction by means of account statement / report.
We are entitled to cease rendering Product without any notice if You have not paid appropriate fee or charge. In such a case We are not responsible for Your losses or other additional expenses. We are entitled to continue rendering Product at Our own discretion and acquiring the corresponding rights to claim appropriate sums.
If taxes, duties or similar payments are imposed on Charges, We are entitled to withhold such payments from You, with the Charge amount being increased accordingly.
If You default on Your obligations under Contract, or any legal protection proceedings have been initiated, We are entitled to use Your funds available at Product for decreasing the amount of Your liabilities or discharging those completely.
Confidentiality of Transmissions Over the Internet
The transmission of data or information (including communications by e-mail) over the Internet or other publicly accessible networks is not completely secure, and is subject to possible loss, interception, or alteration while in transit. Accordingly, while We take commercially reasonable efforts to safeguard the privacy of the information You provide to Us and treat such information in accordance with Our Privacy Policy.
Third-Party Service Provider Risks & Disclaimer
Product may be used to interact with Third-Party Services.
Third-Party Services that You interact with through Product may require an account to use and You may be required to become a party to an agreement with that Third Party for which You are solely responsible. We are not a party to the purchase, sale or trade of any digital assets that are affected through Third-Party service providers, or any transactions involving fiat currency, and do not act as a seller or supplier. Any agreement that You enter with any Third Party to purchase, sell or trade digital assets, or to send fiat currency, is between You and that Third Party, and You are solely responsible for ensuring that You agree to applicable terms, and that the Third Party complies with all applicable laws that may apply to You. Such agreements are not enforceable against Us, and do not bind Us or limit Our rights under this Contract or applicable law.
We are not responsible for the legal terms (e.g., “terms of use agreement”), privacy policies, or the practices and/or transactions of and involving the payment processor or the transaction service providers, or the compliance of these providers with legal requirements (in Your jurisdiction or elsewhere).
External links, brand names, and logos in Product are not endorsements. Even where Product may include language about “recommendations” these should be understood as being based on aggregate user behaviour and not a specific recommendation for You.
We have not reviewed these sites or links and are not responsible for the contents of any such linked site. Use of any such linked web site is at the user’s own risk.
We strongly advise You to read the terms and conditions and privacy policies of any Third-Party websites or services that You visit.
We reserve the right to terminate or suspend access to these Third-Party Services immediately, without prior notice or liability, for any reason whatsoever.
We may use some Third-Party, including open source, solutions, provide Third-Party libraries to You as part of Product’s solution but shall not be considered to be the owner or licensor of the Third-Party libraries. Please refer to the services and respect the relevant Third-Party licenses.
Application marketplace
Your use of Product may be subject to additional Third-Party terms and conditions that govern that application marketplace from which You downloaded the App, such as iTunes, Google Play or Amazon App-store for Android. Such Third Parties are not responsible for providing maintenance and support services with respect to Product.
In case of a conflict between this Agreement or Our Terms of Use and the particular marketplace’s terms and conditions, the last will prevail.
You must comply with applicable Third-Party terms of agreement when using Product.
Complimentary Technical Support
Customer support is offered to You (or any other user) without charge of any kind but is provided solely at Our discretion, and may be discontinued or modified at any time.
If You choose to make use of Our free customer support services, then You must treat Our customer support staff with respect. You must also take care not to provide Your Account credentials (which Our support staff will never ask for) in order to stay safe.
Digital assets can be complicated and it is difficult to provide complimentary support to a global user base in the digital asset space. Although Our customer support staff strive to do their best, You are the one who is responsible for any losses that may result from inappropriately followed advice or even appropriately followed advice that has negative consequences for You. If You are concerned about possible losses or errors, You should retain Your own independent professional advisors or technical experts to assist You with Your unique circumstances.
You expressly acknowledge that We are not responsible for any errors, misunderstandings, incorrect/incomplete explanations or instructions, and that Our customer support is not a substitute for paid technical experts. To the extent permitted by applicable law, this support is offered to You without warranty of any kind and shall be at Your risk.
No special relationship and any kind of advice, no representations
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of statement, representations or advice, expressed or implied, including investment, financial, trading, or any other sort of advice, and You should not treat any of Product’s content as such, and should not rely upon this content in Your financial, trading, investment, business or other decisions.
Neither We recommend nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to recommend that any cryptocurrency or fiat currency, any kind of securities, options, should be bought, sold, or held by You, and nothing on Product’s content should be taken as advice to buy, sell or hold a cryptocurrency or any other financial instrument.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of statement of fact or law You can rely on. Any information We provide You with is subject to your own further check, inquiry and proper due diligence.
As with any financial or investment decisions, You should conduct your own research and due diligence, to properly evaluate the benefits and risks of any investment or financial transaction. You should also seek the advice and guidance of qualified accountants, financial advisors, tax advisors, legal counsels and investment advisors, in connection with any investment or financial transaction.
The information We provide You with is given without any responsibility from Our side and We do not assume any responsibility for any information, statement, representation or advice. We are not responsible for any decisions You make based on the information provided on Product.
No offering to buy a cryptocurrency or any financial instrument
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to propose that You buy any cryptocurrency or fiat currency, any kind of securities, options or other financial instrument, and nothing on Product’s content should be taken as an offer to buy, sell or hold a cryptocurrency or any other financial instrument.
Force Majeure
We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond Our reasonable control, including but not limited to any acts of God, state, government or international authorities or bodies as well as Third Parties, labour disputes or other industrial disturbances, electrical, telecommunications, hardware, software or other utility or equipment failures, software or smart contract bugs or weaknesses, earthquakes, storms, or other nature-related events, blockages, embargoes, riots, strikes, acts or orders of government authority, acts of terrorism or war as well as other military activity, technological change, changes in interest rates or virtual currencies or other monetary conditions, and, for the avoidance of doubt, changes to any blockchain-related protocol.
Indemnification
To the maximum extent permitted by law, You agree to release, indemnify, defend and hold harmless Alsaqr Payment Services Provider and its respective agents, employees, directors, successors, its independent contractors, service providers and consultants, and anyone acting on Our behalf, and assign from any loss, liability, claim, demand, damage costs and expenses (including, but not limited to, reasonable attorneys’ fees) asserted by any entity, resulting from any claim, allegation or demand, in any way connected with Your use (or misuse) of Product, transactions made (or not made) through Product, any and all claims based on publicity rights, defamation, invasion of privacy, copyright infringement, trademark infringement, or any other cause of action, arising out of or related to:
(i) Your use of Product;
(ii) any User Content or Feedback You provide;
(iii) Your violation of this Contract;
(iv) Your violation of any rights of another; or
(v) Your conduct in connection with Product.
If You are obligated to indemnify us, We will have the right, in Our sole and unfettered discretion, to control any action or proceeding and determine whether We wish to settle it, and if so, on what terms.
Representations. Product is provided on an “as is” and “as available” basis without any warranty or representation expressed or implied.
Neither We make or give nor Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any warranties or representations, expressed or implied, including that use of Product will always be safe, secure, or error-free, or that it will function without disruptions, delays, bugs, or imperfections, as well as any statements regarding capacity, suitability for use or performance of Product, or the content presented on, or through Product, whether or not made by Us.
Specifically, You should be careful not to assume that a price of a digital asset in Product, or of a fiat currency, is the only possible price or even a “correct” price as the actual pricing may differ in Your local market or may be out-of-date for Your use case.
It is Your own responsibility to check any information or materials provided via Product, it does not usually require any special knowledge or skills.
Security and lawfulness of Product and its content. We are unable to exercise control over the security and lawfulness of information passing over the network.
Product is only offered to You if You reside in jurisdiction where it may be lawfully offered and You agree to be solely and fully responsible for determining whether the use of Product is compatible with laws of the jurisdiction where You reside. The legality and compatibility with the applicable law of your use of Product as well as particular way and extend of its use is at Your own risk.
Accuracy of Product’s content. We are constantly updating products and services which may be offered under HAWEX trademark. Products or services represented on Product may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information.
Product integrates many Third-Party data sources in an effort to provide relevant data to users but this data is typically beyond Our control. We do not have any liability to You for incorrect data and You should verify any data You receive through Product before acting on it.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
We do not make or give and neither Our officers, directors, shareholders, employees, contractors and affiliates have any authority to make or give any kind of representations concerning the accuracy, likely results, or reliability of the use of any materials or otherwise relating to such materials or on any sites linked to this Product.
To the fullest extent permitted by applicable law, We and Our officers, directors, shareholders, employees, contractors and affiliates disclaim all warranties and representations, whether expressed or implied (both by statute and case-law ), including implied warranties of merchantability, fitness for purposes or for particular purpose, title, quality, compatibility, performance, security, accuracy and non-infringement as well as enhanced goodwill or expected benefits, including, but not limited to:
(i) Product will function uninterrupted, secure or available at any particular time or location;
(ii) any errors or defects will be corrected;
(iii) Product will be compatible with your computer, device or software;
(iv) the use of Product, including, without limitation, the browsing and downloading of any information, will be free of any viruses or other destructive, intrusive, or disruptive, or harmful components;
(v) the transmission of the information to and from Product will be secure;
(vi) the use of Product will not infringe the rights (including, without limitation, intellectual property rights) of any person;
(vii) the use of Product will not cause any damage to your computer systems, software or electronic files;
(viii) the content presented on Product will be accurate, beneficial or reliable;
(ix) Product will meet your requirements or expectations in any way, or the result of using Product will be satisfactory and will fit your expectations or requirements.
No Warranty
Limitation of liability
In no event shall Alsaqr Payment Services Provider, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any damages, including, without limitation, loss of profits, data, business, failure to use Product, customer’s misunderstanding of Product or any other loss, arising out of or connected to Product (including negligence), including, but not limited to:
(i) your access to or use of or inability to access or use Product;
(ii) any Third-Party conduct or content on Product;
(iii) any content obtained from Product;
(iv) transmission or reception of harmful, infringing or unlawful information of whatever nature;
(v) any viruses or other harmful components contained on Product or spreading through it;
(vi) any statement or representations of fact or of law (both innocent and regardless, true or false);
(vii) lawfulness of Your use Product;
(viii) modification, suspension or discontinuance of Product or any its part;
(ix) any transactions made by You or any Third Party, their legality, consequences, loss, damage and value of currencies;
(x) unauthorised access, use or alteration of your transmissions or content, whether based on statute, case-law, contractual terms, conditions or warranties (both expressed and implied), tort (including negligence) or any other legal theory, whether or not We have been informed of the possibility of such damage.
We disclaim and negate any responsibility for any representation or misrepresentation (including negligent), based on statute or case-law.
This Contract excludes any liability of Alsaqr Payment Services Provider, its directors, employees, partners, agents, suppliers, or affiliates to the fullest extent permitted by applicable law, including any obligation to take reasonable care or exercise reasonable skill in the performance of a contract where the obligation arises from statute or case-law, or from an expressed or implied term of Contract.
Under no circumstances We shall be responsible for any act or omission, including negligence, unless such act or omissions and their consequences could have been foreseen and avoided by the exercise of reasonable due diligence on Our part.
In the event, which would be held not to be covered by any of the exclusion clauses, including negligence or breach of Contract, including breach of conditions and so-called “fundamental breach”, Our liability is limited to the sum not exceeding AED100 for appropriately proven damage which is claimed within twelve-month period since the event.
Regardless Your place of residence or where You access or use Product, this Contract an Your use of Product is governed by the laws of the United Arab Emirates.
In accordance with art. 5(2) of the Law No. (16) of 2011 of Emirate Dubai, the Parties expressly agreed, that the Court of First Instance of the Dubai International Financial Centre has exclusive and sole jurisdiction over any dispute, claim or controversy relating to Product or with respect to any matter relating to this Contract. You hereby expressly consent to personal jurisdiction in the United Arab Emirates and expressly waive any right to object to such personal jurisdiction or bring any proceeding before any other court of any other jurisdiction.
Any dispute, claim or controversy (“Claim”) relating to Service or with respect to any matter relating to this Contract shall be resolved by the Parties through negotiations.
Notwithstanding the foregoing, We may lodge a claim against You pursuant to the indemnity clause above in any court adjudicating Claim against us.
Our failure to enforce any right or provision of Contract will not be considered a waiver of those rights. If any provision of Contract is held to be invalid or unenforceable by a court, the remaining provisions of Contract remain in effect.
Governing Law, Jurisdiction
In the event that We are acquired by or merged with a Third-Party entity, We reserve the right, in any of these circumstances, to transfer or assign the information We have collected from You as part of such merger, acquisition, sale, or other change of control.
Change of Control
Please be aware that We may revise Contract from time to time. Therefore, We reserve the right, at Our sole discretion, to update, change or replace any part of this Contract by posting updates and changes. You might be notified about the updates of Contract, but it is your responsibility to check periodically for changes. We advise You to revisit Agreement and the Terms pages as well as Fees and Charges page and Our website from time to time to make sure You are familiar with the current version of Contract. The effective date which is at the top of the document informs You about the latest versions. Your continuing use of Product following the posting of any changes to Contract constitutes acceptance of those changes.
If You do not agree to any updated terms or conditions of Contract, You must stop using Product.
Changes to this Contract
Product could include technical, typographical, or photographic errors.
It is up to You to check all information which We provide.
Product may evolve over time. This means We may make changes, replace, or discontinue (temporarily or permanently) Product at any time for any reason with or without notice. In this case, You may be prevented from accessing or using Product. If, in Our sole discretion, We decide to permanently discontinue Product, We will provide You with notice via Our website.
Due to the wide variety of operating systems, configurations, and unique circumstances of users it is not possible to guarantee that an update to Product will not cause unintended consequences for You and We specifically disclaim any responsibility or liability for this risk.
Availability, Errors and Inaccuracies, Updates and modification
We may, without liability to You or any Third Party, refuse to let You open an Account, suspend your Account, or terminate Your Account or Your use of Product. Such actions may be taken as a result of Account inactivity, failure to provide or update identifying information, if We believe Your Account has been compromised, in order for Us to comply with laws or regulations, or Your violation of the terms of this Contract.
We are entitled to close Account unilaterally without prior notice if You do not utilise Account for transactions for more than six (6) months.
If You have cryptocurrency remaining on an Account, which has been suspended or closed, You will be able to access such cryptocurrency and withdraw it to an external cryptocurrency address (unless prohibited by law or a court order). If You are unable to login to Your Account because it has been suspended, You must contact Us via info@alsaqrpsp.com. If You have linked a bank account, debit card, or credit card to Your Account, We reserve the right to ask You to provide further identifying information before processing such withdrawal or transfer.
You may terminate Contract with Us at any time on the basis provided by law by closing your account and discontinuing use of Product or request to terminate Your Account by contacting Us via info@alsaqrpsp.com.
Upon termination, suspension or cancellation on the basis of the previous clauses, You will be denied access to Product and Your Account temporary or permanently.
Termination of Contract shall not entail termination of non-discharged obligations established before termination. All non-discharged obligations of the Parties established before terminating of Contract shall be discharged in accordance with the terms of Contract. You remain liable for all transactions made while Account was active as well as other non-discharged obligations established before termination.
If Your Account is closed on Our initiative or You fail to supply Us with instructions on transfer / outpayment of the account balance, the account balance shall be kept, no interest shall be accrued on it, and the account balance shall be paid out upon Your request pursuant to the respective application. We are entitled to withhold charge for keeping account balance after Account closure in accordance with Fees and Charges. Before paying the balance out, We are entitled to perform Your identification.
Termination of Contract
Product is licensed to You on a limited, revocable, personal, non-exclusive, non-transferrable, non-assignable, royalty-free, worldwide basis.
You access and use Product solely for approved purposes as determined by this Contract. Any other use of Product is expressly prohibited.
The materials contained in Product are protected by applicable copyright and trademark law.
You may not copy, reverse engineer, modify, frame, scrape, rent, lease, loan, sell, distribute or create derivative works of Product’s content, in whole or in part, in any way or by any means, whether manual or automated.
You may not use any name, mark, logo or domain name that is confusingly similar to Our marks, logos and Internet domain names. You must refrain from any action or omission that may dilute or damage Our goodwill.
Intellectual Property Rights
You agree that the present Agreement, Terms, Fees and Charges, Our Privacy Policy and other notices have been drawn up in English. Although translations to other languages of any of the foregoing documents may be available, such translations may not be up to date or complete. Accordingly, You agree that in the event of any conflict, inconsistency, contradiction, ambiguity or doubt between the English language version of the foregoing documents and any other translations thereto, the English language version of such documents shall govern.
The present Agreement, Terms, Fees and Charges, Our Privacy Policy and other notices as well as their separate provisions should be interpreted according to the ordinary natural meaning of wording, overall nature and purposes of the documents and business common sense as an ordinary reasonable and decent person would understand them.
Governing Language and Translation. Interpretation
Privacy
We respect your privacy as further explained in Our Privacy Policy.

Contacting us: info@alsaqrpsp.com.