For your convenience our Policy is divided into the following sections
Alsaqr Payment Services Provider is committed to protecting Your privacy.
Who are we and how to contact us?
Alsaqr Payment Services Provider (PSP) is incorporated in the United Arab Emirates, Dubai, Mainland having registered office at Liberty Building, Land Area Al Garhoud, Plot №161-0, Land DM №214-505, Makani №32731 93073, Office № M3-0300, Dubai, United Arab Emirates.
The words “we”, “our”, “us” refer to Alsaqr Payment Services Provider.
Our Data Protection Officer is Romans Nekrutenko. You may contact them by emailing our Data Protection Officer email address: [email protected]
If you have questions, please contact us at [email protected]
What data, for what purposes, how long, and based on what grounds do we process as a Controller?
How do we store your personal information?
Your information is securely stored on our services located in United Arab Emirates, Mainland.
We keep your personal information for the time period specified above for each type of data. We will then dispose this information by deleting rows from the database.
In cases specified by the legislation of UAE or other applicable law we may store and handle your personal information after achieving the original purposes of data processing or the end of time period specified above.
According to art. 4(8) UAE Law N 45 / 2021 we reserve the right to extend the term of storage your data if we have any reasons to consider that the processing is necessary to initiate or defend against any actions to claim rights or legal proceedings, or related to judicial or security procedures. According to the art. 473 of the Federal Law No. 5 on 1985/12/15 On the Civil Transactions Law of the United Arab Emirates the limitation period for civil claims for rights arising from contractual relationship is fifteen (15) years.
Who do we share your data with?
We use third-party service providers to help us provide the Services and give support.
They only receive data needed to provide their services to us. We have agreements with our service providers that say they cannot use any of this data for their own purposes or for the purposes of another third party.
We prohibit our service providers from selling data they receive from us or receive on our behalf.
We require service providers to use data only in order to perform the services we have hired them to do (unless otherwise required by law). For example, we may use a company to help us provide client support. The information they may receive as part of providing that support cannot be used by them for anything else.
We contractually oblige our service providers to provide sufficient guarantees to apply technical and organisational measures in a manner that ensures that the processing meets the requirements, rules and controls stipulated in UAE Law N 5 / 2021, and other applicable legislation, statutory instruments, administrative acts and guidelines.
Acting as Controller we share your data with the following processors and categories of processors:
We do not make any automated decisions about you that would result in legal or other similarly significant effects on you.
You have the following rights under the UAE Law N 45 / 2021 concerning personal data: the right to obtain information (art. 13), right to request personal data transfer (art. 14), right to correction or erasure personal data (art. 15), right to restrict processing (art. 16), right to stop processing (art. 17), right to processing and automated processing (art. 18).
You may also exercise the mentioned rights by contacting us via email at [email protected]
You also have the right to lodge a complaint with the UAE Data Office if you have reasons to believe that your personal data has been processed unlawfully or any of your rights as a data subject violated. The procedures and rules regarding to complaints are to be established by the UAE Data Office.
We regularly update this Policy in case there are significant changes in the way we process your personal data.
You will receive a notification prior to such significant changes become effective by email if you provided us with your email address, by our mobile app or by pop-up notice on our website.
● Who are we and how to contact us?
● What data, for what purposes, how long, and based on what grounds do we process as a Controller?
● How do we store your personal information?
● Who do we share your data with?
● Automated decisions
● Your rights
● Changes to this Policy